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Crestview Cadillac, Inc.
Rochester, MI
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 797 reviews
February 05, 2024
Had to wait a month to get my car fixed. For 2 and half weeks they told me they had on repair man to fix engine of my car. Took my car in January 2 and got back February 2. They need to hire For 2 and half weeks they told me they had on repair man to fix engine of my car. Took my car in January 2 and got back February 2. They need to hire more people to work on cars. Thinking maybe they should increase what they are paying there help to get more mechanics. All the help was very pleasant. Ron did a great job with answering all my questions. This was the second time I took the car in for the same thing. They had my car before several days to fix my A/C that wasn’t working. The car only has 10,000 miles on it. I ordered this car and it took several months to come in very disappointed. I am 80 year old lady who likes driving a Cadillac and have always driven a GM car.Hope my car is fixed right now or otherwise guess I will be driving in to Crestview with LEMONS hanging from my car. And drive around Rochester and metro Detroit with LEMONS on car. Guess this would make a great news stories for TV. More
by MDINHA
Verified CustomerEmployees Worked With
February 05, 2024
We’re able to get me in within a day of letting them know the issue I had with my Cadillac the issue I had with my Cadillac More
by darrelljohnson
February 04, 2024
Initially your tech said I needed a software upgrade at $400 approx. Then after paying for that the problem was still not fixed. Then you recommended a new HMI module at a total cost of $1700. I have spent $400 approx. Then after paying for that the problem was still not fixed. Then you recommended a new HMI module at a total cost of $1700. I have spent all this money and still the HMI powers out intermittently. The module you put in must be faulty. I have texted and called within the first week and then multiple times later to get this issue resolved. But no one is responding. This is ridiculous, took my money but did not fix the issue. More
by DIVIESH PATEK
Employees Worked With
February 04, 2024
Everyone is so very very nice and pleasant to deal in Service and so very prompt. Service and so very prompt. More
by KARENKK.POULOS
February 04, 2024
Good service especially when things go smoothly. High turnover of sales and service personnel. Friendly and knowledgeable.staff. High turnover of sales and service personnel. Friendly and knowledgeable.staff. More
by gch
Employees Worked With
February 04, 2024
Great job helping me with t car and it was a good time turnaround for me turnaround for me More
by eatallah2
February 02, 2024
The gentleman that helped check my car and kept me informed the place was nice and clean and it was very happy with the service informed the place was nice and clean and it was very happy with the service More
by kmthornton2
February 02, 2024
Chris in the customer service was so easy to work with and he was able to answer all of our questions. We were able to get the services we needed. and he was able to answer all of our questions. We were able to get the services we needed. More
by Suzy
Employees Worked With
Chris Cannizzaro
February 01, 2024
Brian and Ron (my contacts) at Crestview were welcoming, knowledgeable, and efficient. They made my visit pleasant. knowledgeable, and efficient. They made my visit pleasant. More
by ROBREROSE
