Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestview Cadillac, Inc.
Rochester, MI
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
February 15, 2024
A bit disappointed, the gas pedal, brake and footrest were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicl were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicle selected. Lease paperwork had to be redone. Just seemed a bit sloppy. Pat was extremely helpful in educating me on the features of the vehicle. More
by schneiderjt91
Verified CustomerEmployees Worked With
February 15, 2024
Thank you for all of your help, Kara! You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of my questions! More
by shmay50
Employees Worked With
February 15, 2024
The service was very good. My only issue with the dealership is they have stopped supplying loaner cars when MANY Cadillac dealerships still do My only issue with the dealership is they have stopped supplying loaner cars when MANY Cadillac dealerships still do More
by mi_whitehouse
Employees Worked With
February 15, 2024
Great service, Chris and Ron were very helpful and took great care of me, I like that they always wash my car also great care of me, I like that they always wash my car also More
by andrew@karamrealestate.com
February 14, 2024
Great service. Having appointments on Saturdays is very helpful. Without any doubt, every individual can be described as wonderful and helpful. Having appointments on Saturdays is very helpful. Without any doubt, every individual can be described as wonderful and helpful. More
by salore
February 14, 2024
Service rep greated me as soon as I pulled in, got me checked in, and even had a loaner SUV available for this engine warranty repair. Very efficient all around visit, car was done exactly at time promi checked in, and even had a loaner SUV available for this engine warranty repair. Very efficient all around visit, car was done exactly at time promised. More
by KADOTS
February 14, 2024
Great experience! Thank you Matt. I absolutely love my car and so do all my friends. Thank you Matt. I absolutely love my car and so do all my friends. More
by le_fresh
Employees Worked With
February 13, 2024
Very good. service department very nice Good and take care of the problem happy so far. service department very nice Good and take care of the problem happy so far. More
by VIDOVSKI
February 13, 2024
Handled our order completely and treated us well during the signing process. Extremely grateful for there assistance. Good experience the signing process. Extremely grateful for there assistance. Good experience More
by jjsto
Employees Worked With
February 13, 2024
Lack of communication overall. I purchased out-of-state & had vehicle shipped. Touchscreen and info system dysfunctional, illegal window tint is on car, less than half a tank of g I purchased out-of-state & had vehicle shipped. Touchscreen and info system dysfunctional, illegal window tint is on car, less than half a tank of gas. Called preowned manager & was immediately dismissed & said he’d call back. He did not call back and referred me to salesman. Worst experience ever buying a car & most unprofessional Cadillac dealership I’ve worked with. More
by JRSUMRALL1
