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Crestview Cadillac, Inc.
Rochester, MI
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 797 reviews
February 23, 2024
XT5 needed service repair during a family crisis. They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! More
by Eliza
February 23, 2024
The employees are always helpful, friendly and efficient. I have taken my car there for many year I have taken my car there for many year More
by DONNA.EGERER
Verified CustomerEmployees Worked With
February 23, 2024
Addressed issue within timeline and budget. I am done under fifteen words. Signing off now. I am done under fifteen words. Signing off now. More
by dlmohney48
Employees Worked With
February 22, 2024
The process was easy and the representatives were helpful. They explained the issues in an easy to understand way. helpful. They explained the issues in an easy to understand way. More
by lindarcpersonal
February 22, 2024
Ron Farmer was very helpful in explaining a problem found during inspection issue noted during a service. during inspection issue noted during a service. More
by rbailey032
Employees Worked With
February 22, 2024
Chris and his team were amazing during this visit! I appreciate the efficiency and time-saving efforts they made during the repair. Always friendly and welcoming! I appreciate the efficiency and time-saving efforts they made during the repair. Always friendly and welcoming! More
by LC
Employees Worked With
Chris Cannizzaro
February 22, 2024
The service provided was required and timely and making the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandis the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandise. Jacob did a good job of keeping me aware of the repair status. More
by tom@windsolarlights.com
Employees Worked With
Other Employees :
Jacomb & Leanna, Chris Cannizzaro, Dianne Giehtbrock
February 21, 2024
There were having technical difficulties with the paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a l paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a lot of my and Kara’s time. If the process doesn’t work in a specific amount of time they need to switch back to paper (which is what they had to do eventually. It took over 3 hours for something that should have taken a half hour to an hour max. Not a good reflection, it worries me going forward . More
by grohoski
February 21, 2024
The only complaint I have about my service experience has nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had my vehicle serviced at a Cadillac dealership and I have received the highest quality service from Crestview. I will lease my next vehicle from Crestview. More
by PAULSTUPKA
Employees Worked With
February 19, 2024
Very courteous and quick service. Ron greeted me with a pleasant smile. He took care of the paperwork quickly and I was done with the oil change within an hour Ron greeted me with a pleasant smile. He took care of the paperwork quickly and I was done with the oil change within an hour More
by affansayed
Employees Worked With
Ron
