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Crestview Cadillac, Inc.
Rochester, MI
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 797 reviews
February 28, 2024
Diane was very helpful and followed up to ensure my maintenance plan covered everything. Diane was very professional and pleasant to deal with. maintenance plan covered everything. Diane was very professional and pleasant to deal with. More
by gregorydnixon
Verified CustomerEmployees Worked With
Diane
February 28, 2024
Adam King is top notch! Second purchase from him and will keep coming back. Was disappointment in the management for not returning our 2 calls when Adam out was sick. Second purchase from him and will keep coming back. Was disappointment in the management for not returning our 2 calls when Adam out was sick. More
by kimberlyc822
Employees Worked With
February 26, 2024
They have a friendly staff and excellent technicians that are able to quickly diagnose the problem and correct it. Right now my vehicle runs better than it did when it was brand new, thanks to them. are able to quickly diagnose the problem and correct it. Right now my vehicle runs better than it did when it was brand new, thanks to them. More
by gc148309
Employees Worked With
February 26, 2024
The Crestview Service team is exceptional from the greeting to receiving the car return serviced and washed. greeting to receiving the car return serviced and washed. More
by ROBREROSE
February 26, 2024
My recent service had a variety of maintenance, troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to complete the service when they arrive. More
by GENEBUER
Employees Worked With
Other Employees :
Kara Sacks is my salesperson and she also gets 5 stars , Dianne Giehtbrock
February 26, 2024
Ron Farmer is wonderful. thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05 thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05. There was an accident on Rochester Rd. that evening which delayed me. He greeted with his warm smile, took his time explaining what was done and never made me feel uncomfortable about the delay unlike the persons who greeted me at the front door. Magnificent customer service!! More
by TOOTHDOC4444
Employees Worked With
February 26, 2024
The people in your service department are exceptional in their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Es their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Eschbach More
by ROLAND.ESCHBACH
