Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.6
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Contact Dealership

555 S Rochester Rd

Rochester, MI

48307

Directions

By Type

Showing 797 reviews

April 03, 2024

Chris and Ron always take excellent care of our two Cadillacs. The service at Crestview is phenomenal~ More

by DTRIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 05, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2024

All staff were great to work with. fixed the problem and I am very happy with the service department. More

by hrmcdonald7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 04, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

Takes too long. I had an appointment for an oil change and it took one hour and 45 minutes. Come on! More

by STUART.MARKS65
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

April 01, 2024

I was greeted by the dealership general manager. Chris, the service writer, was very thorough, thoughtful and attentive. More

by JPBOVENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 04, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2024

Service was amazing. Staff is amazing. We always get treated great!! Service is quick too!! More

by NELLIOTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 31, 2024

Good very good work there. All peoples good Talk for customer I am happy Good job More

by NIRMALKUKKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

March 30, 2024

Greeted, in a timely manner and service requirement was verified. the amount of time it took to do the service went a bit longer than stated but it wasn't too bad. More

by 450TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

Took a little longer than expected but a very good job well done. Oil changed with addtives fixed my low oil pressure problem. More

by brad.petsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We hope to see you soon!

March 30, 2024

Matt went above and beyond with respect to explaining the vehicle’s options and the set up process. More

by docmoran90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Was told that I can fix my problem after recommended service for 1,200 USD. It ends up to be around 2200. Chris also curses a lot. I don't really appreciate that. I also called to ask for feedback b More

by KCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

1
...
37
38
39
...
80