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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 864 reviews

July 01, 2024

Every time they say something they lied to me. I’m so disappointed in both the sales person and the manager. More

by Goldievelkovski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam King
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Crestview Cadillac, Inc. responded

We are very disappointed to hear your experience was less than perfect. Adam King is one of our top performers. We would like to learn the details of this situation. Thank you.

June 29, 2024

All personnel very helpful and knowledgeable. I would recommend the service department. Dealership is very well kept. More

by TEGRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Crestview Cadillac, Inc. responded

Thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Crestview Cadillac, INC.

June 29, 2024

The scheduled time worked perfect for my tire replacement. Service writer was extremely efficient and courteous! More

by cynthia.bondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
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Jun 30, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2024

The service was conducted in a very good manner, no issues. Appreciate all your help. More

by smigielaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

June 29, 2024

Work is done right. Professional, competent, and friendly. Ron is the best. Five stars for him. More

by GARY23714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Crestview Cadillac, Inc. responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

June 29, 2024

Always professional, always great service. Ron is above and beyond when dealing with me as a customer. More

by WALTER.SIMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

June 27, 2024

Always professional, always great service. Ron is above and beyond what I expect when I bring in my Escalade. Thank you! More

by YounusB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2024

Great customer service, very detailed and quick. Service guy was very patience and explained every detail to me. More

by WJ_QUINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2024

Great customer service and communication. I would highly recommend for anybody looking for a service department. More

by CHRISTYDAWNCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much for your positive comments about Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2024

Can’t say enough about the service department, they keep you informed, are very professional and treated me as if they really cared. Been there twice now and very happy with results. More

by DAWAKADEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

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