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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 864 reviews

July 08, 2024

Great experience. Kara communicated quickly and patiently with all my questions. I ordered my car and it came quickly with the exact features I asked for. More

by lundy1372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2024

I like this dealership, just need to serve food because sometimes I can be there for a few hours. More

by LORI2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 07, 2024

Very fast service. I was seen within 10 minutes of my call. They were very accommodating. More

by Ldutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Jul 08, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

Friendly and informative courteous sales people and staff was willing to help and answer questions very knowledgeable about vehicles More

by Slimgoody1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke, Matthew Fox, Derrick Walker, Jordynn Craig
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Jul 09, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 05, 2024

Very dependable service department. The dealership is very well maintained and clean. Employees are friendly and helpful. Highly recommended for service and sales. More

by PUNG45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Lustig
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Jul 06, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

July 05, 2024

Efficient and good. I was happy with the service that I received. Great job Crestview More

by ROBINENICHOLSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 04, 2024

The most prompt courtesy experience I have ever had was Met with handshakes and thank you from beginning to end and I will come back for my second purchase More

by bobbyb56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
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Jul 05, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

What I was told by the service person versus the service manager were two different things. I had a problem in my car that was under warranty and the service manager even mentioned that, but then when I ret More

by janedoyle06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian service manager
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Jul 02, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the high star rating for Chris Young and for our workmanship and service time. We regret to hear that there was a misunderstanding regarding what was covered under warranty. Our shuttle drivers sometimes have to go on longer runs which can put them behind getting back to the dealership. Please accept our apology for your inconvenience.

Jul 03, 2024 -

Crestview Cadillac, Inc. responded

Crestview Cadillac, Inc. responded publicly on 7/02/24 6:02 PM Thank you for the high star rating for Chris Young and for our workmanship and service time. We regret to hear that there was a misunderstanding regarding what was covered under warranty. Our shuttle drivers sometimes have to go on longer runs which can put them behind getting back to the dealership. Please accept our apology for your inconvenience

July 01, 2024

I arrived 15 minutes early for my appointment for an oil change, air filter replacement and tire rotation. I waited at the dealership for just under 3 hours during the scheduled service that should not have More

by karenseder
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Crestview Cadillac, Inc. responded

We deeply apologize for the wait you experienced. We strive to get our routine maintenance customers in and out as quickly as possible. Thank you for sharing your honest thoughts.

July 01, 2024

Helped to get the XT6 I wanted, will go back when this lease is up More

by SERZNOZNIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the high star rating and the kind words for one of our top performers Kara Sacks. We're looking forward to seeing you for your first maintenance visit. Take care.

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