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Crestview Cadillac, Inc.

Rochester, MI

4.5
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 864 reviews

July 25, 2024

Ron was very helpful with all the info. Great customer service. I highly recommend it to everyone! More

by ADNAN_MELAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2024

Took exceptional great care of my wife when she brought in our cadilac for service. From Brian to Chris they go above and beyond to make sure their customers are more than satisfied. 5 stars and more More

by LICARIJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

Matthew was excellent. His diligence upon what I was looking for was superb. He answered every question I inquired about, and helped me find the car that worked for me. I r More

by KAYCEEMILLER8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
Jul 27, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

I walked into the dealer without an appointment. Luckily, there was a salesman that I could meet with right away. His name is Jeff. Jeff was very friendly and respectful. He did his best to work wit More

by mmaiorana56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mathes
Jul 26, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We sincerely value your business and look forward to your next visit!

July 24, 2024

Great purchase experience overall. Emily Rooney is extremely knowledge about the products and very helpful in ensuring I got into the right vehicle for me, Really pleasant working wi More

by MAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirooj Mansoor, Pat O'Meara
Jul 26, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

July 21, 2024

The service department led by Ron is great. I brought my 2021 Silverado to get a leak fixed on my sunroof and they found and repaired. I had at another dealer last year to check the same and th More

by R.TEDESCO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Our salesman Vincenzo, was outstanding. We also delt with Charlie in the service Dept. Very kind and helpful. The Crestview sales team put our deal together and explained page by page as we More

by markmjankovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo Parratto.... Charles
Jul 22, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

July 20, 2024

Service was completed in a timely manner. I was disappointed in the price for an oil change, tire rotation and replace 2 air filters. More

by antishinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Crestview Cadillac, Inc. responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.

July 20, 2024

Easy process in buying. Flexible times outside of normal business hours. Relatively knowledgeable employees. Aftermarket add ons and warranties pushed heavily. More

by MDROGOWSKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Crestview Cadillac, Inc. responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.

July 19, 2024

Over 2 hours for an oil change and tire rotation with an appointment. Tire pressure does not work on right front. Tried to reset, no luck. Now there is an service car warning on dash. recommend? Maybe! More

by paul.ostin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Crestview Cadillac, INC. (248) 841-4166

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