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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 864 reviews

August 13, 2024

Service included an oil change and tire rotation. Additionally, I reported an issue with the radio, where stations selections are made in numerical order, instead of a "Favorites" order as written i More

by jimwel
Recommend Dealer
No
Employees Worked With
Brian
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Aug 17, 2024 -

Crestview Cadillac, Inc. responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.

August 12, 2024

Very professional. Clean facility. Prompt response. I was kept updated at every step of the process. More

by probir.sil
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2024

The whole crew was great. I would go back there in a heart beat. Thanks More

by AFNUGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2024

Drove out to Crestview to help me with a Cadillac product issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Boug More

by aeremick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Dennis
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Aug 16, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Quick service! Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. More

by MAINKETCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve More

by wm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Crestview Cadillac, Inc. responded

We regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at (248) 841-4166 at your earliest convenience and we will do our best to resolve this with you.

August 08, 2024

The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More

by d_geile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Aug 10, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2024

Everyone that helped me was very nice and attentive. Dayna was fun and professional at the same time. Patrick was so willing to help us learn about our new vehicle. A++ More

by kkub1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayna Livermore
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Aug 10, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

I was not told about a major problem with the car I purchased before the sale took place. More

by singer
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Adam King
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Crestview Cadillac, Inc. responded

We're disappointed to hear of the negative experience you had at our location. Please reach out to us at (248) 841-4166 when you can so we can address this situation directly. Thank you and have a great day.

August 04, 2024

Dealership was very informative and made sure I was comfortable I will be back again. More

by RPLANTE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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