Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestview Cadillac, Inc.
Rochester, MI
861 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 861 reviews
September 15, 2024
THESE Guys are GRRRRREAT. .!!! From picking up my vehicle to speedy repair and return ( same day) i have never been taken care of as good as i did by a Dealership like Crest C .!!! From picking up my vehicle to speedy repair and return ( same day) i have never been taken care of as good as i did by a Dealership like Crest Cadillac.!!! A big notch above the competition.!!! More
by swhitener0
Verified Customer
September 14, 2024
Took my 2023 XT4 in for service on 9/12/24. Frank Newman was my service advisor. Issue was taken care of quickly. The entire experience was great! The service staff at CRESTVIEW was top notch. Frank Newman was my service advisor. Issue was taken care of quickly. The entire experience was great! The service staff at CRESTVIEW was top notch. Will def be taking my vehicle back there when needed. More
by LPURDOM
Employees Worked With
Frank Newman
September 13, 2024
Amazing service as always! ! Thank you Ron an the crew at crestview, excellent job! Was done timely as well , always take great care of my vehicle! ! Thank you Ron an the crew at crestview, excellent job! Was done timely as well , always take great care of my vehicle! More
by BERLEEDOLL
Employees Worked With
September 12, 2024
had 9am appt for oil change; expect for it to be done quickly. didn't finish till after 10:30. point of an appointment?? quickly. didn't finish till after 10:30. point of an appointment?? More
by mmtarnowski
September 10, 2024
Frank was an excellent service advisor. He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 secon He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 second scan. More
by PATRICK1YOUNG
Employees Worked With
Frank
September 09, 2024
Waited a month for a rental car to get repairs completed. Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride home they were going to drop off tomorrow. Then returned my car smelling of gasoline and NOT REPAIRED. More
by cvt
