Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestview Cadillac, Inc.
Rochester, MI
799 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 799 reviews
Verified Customer
September 12, 2024
had 9am appt for oil change; expect for it to be done quickly. didn't finish till after 10:30. point of an appointment?? quickly. didn't finish till after 10:30. point of an appointment?? More
by mmtarnowski
September 10, 2024
Frank was an excellent service advisor. He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 secon He was able to get me in for a scan of my mom’s vehicle when other dealers in the area were going to make me wait for an appointment to do a 30 second scan. More
by PATRICK1YOUNG
Employees Worked With
Frank
September 09, 2024
Waited a month for a rental car to get repairs completed. Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride Showed up and they didnt not have a rental for me. Said they'd return car to me same day, but then at end of day told me I needed to find my own ride home they were going to drop off tomorrow. Then returned my car smelling of gasoline and NOT REPAIRED. More
by cvt
September 08, 2024
Very professional, customer driven and clean. Prompt service with a friendly atmosphere. I would recommend to others. Prompt service with a friendly atmosphere. I would recommend to others. More
by HUMBERTRAEBURN
Employees Worked With
September 08, 2024
Crestview Cadillac has an excellent service department! ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is unmatched and I would recommend you bring your Cadillac into Crestview and ask for Ron. More
by papa_bean17
September 07, 2024
Craig, Mark and team did an amazing job taking care of our recent purchase. This is our 4th car purchased at this dealership and the customer experience is always 5 star! our recent purchase. This is our 4th car purchased at this dealership and the customer experience is always 5 star! More
by LGREBOVIC
Employees Worked With
Craig, Mark
September 04, 2024
The service writer was very helpful. I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dea I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dealership, the service is always been wonderful! More
by LINLOUHEIDE
