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Crestview Cadillac, Inc.

Rochester, MI

4.6
794 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 794 reviews

November 21, 2024

It’s very clean and my car is always washed when the work is finished. I don’t come that often because I don’t drive too many miles in a given year. But they’re always friendly! More

by CGRONDEAU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Finance manager was very knowledgeable and was able to get me better financing. Also, I purchase extended warranty and tire / wheel warranty, even though your computer system was having issues. They kep More

by michaeljtworek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Woodard, Mirooj Mansoor
November 19, 2024

From Ron,Chris and Kara in new car sales and the service team I’ve always had great care. Will be back and will recommend this dealership. More

by Cb1focus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Fixed the Super Cruise in my Lyriq, and then later and separately, the OnStar functionality. Great, friendly service. More

by Bob_Livonia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

Body shop manager provided excellent customer service. Knowledgeable, and responsive to customer. Highly recommend him. More

by CYNTHIA.SCHUL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

Very professional mechanics, friendly stuff. In 2007 bought a Cadillac DTS from this dealership and five years ago have Lexus ES 350 for my son. Enjoying to work here as a driver. Thank you all. More

by PMARFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Creatview Cadillac always provides 5-Star service. It doesn’t matter if you’re there for an oil change or something more complex, you receive first-class concierge service. More

by Dmal248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

As a retired GM executive I have personally owned over 50 new vehicles in addition to driving hundreds of company cars and trucks. Crestview Cadillac has always performed above other dealerships. More

by EDBADSTUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

The Cadillac service center consistently impresses with its exceptional customer care and expertise. The staff is knowledgeable and attentive, ensuring that every visit is efficient and hassle-free. They g More

by TIMPANO274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crestview Cadillac, INC.!

November 15, 2024

Chris Young and Ron Farmer have been extremely helpful in getting my Lyriq scheduled and repaired, along with service technician Dennis. They have repaired a Super Cruise system that was not working, and had More

by Bob_Livonia
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis (service technician)
Nov 19, 2024 -

Crestview Cadillac, Inc. responded

Bob, we're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you have any further questions, please give us a call. We're always happy to help!

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