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Crestview Cadillac, Inc.

Rochester, MI

4.5
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 864 reviews

January 30, 2025

Loved Pat. Very helpful and a font of knowledge. Kara always seemed disinterested in us and our quest for an EV. Did not communicate well. Kimberly at the front More

by amja
Finance Experience
Recommend Dealer
No
Employees Worked With
Kara Sacks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat - 5 stars. Kimberly at front, zero stars
January 30, 2025

The communication was very good. I was afforded a courtesy vehicle when the repair was more extensive than anticipated More

by JIM.MEGAHAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

A wonderful experience was had while purchasing my new to me vehicle. Adam was the best and understood/explained everything about the vehicle. His knowledge helped to answer all my questions before I could e More

by brownkennethw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

great experience again. Thank you again Kara and team for the great service and support More

by Mike.wild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Did not fix two issues it was taken in for. Onstar module will not communicate with mobile app and steering wheel still squeaks. More

by Tbronchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Appreciate that the sales person came in on her day off to complete the sale and delivery. Really thorough walk through of vehicle features and technology with delivery. More

by maryjon2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Great job got everything done in a short amount of time. Customer service is awesome! More

by REDMON.JOHN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I received some offers from several dealership, but Crestview Cadillac gave me best one. The staff were all kind, and the processing was very quick. More

by han12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Courteous and took care of my Lyriq's service issues in a professional and efficient way. More

by Bob_Livonia
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

The service was fast and complete. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you. More

by bspyrit01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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