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Crestview Cadillac, Inc.
Rochester, MI
1,115 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,115 reviews
November 09, 2025
The service representative were very professional & courteous. I was not happy about the 30 day repair wait but i understand the need to get it right the first time and to make sure i was satisfied wit courteous. I was not happy about the 30 day repair wait but i understand the need to get it right the first time and to make sure i was satisfied with the results. More
by deborahp.joyner
Verified Customer
November 09, 2025
Adam was, as usual, thorough and efficient. He was responsive and kept the process moving via text and email in a way that was very helpful. He was responsive and kept the process moving via text and email in a way that was very helpful. More
by nsherardfreeman
Employees Worked With
November 08, 2025
Parts took a while to arrive, but the service, speed, and communication after the parts arrived was fantastic! communication after the parts arrived was fantastic! More
by keith79
Employees Worked With
November 06, 2025
Excellent experience, I really liked the customer service mindset that everyone at Crestview Cadillac showed. mindset that everyone at Crestview Cadillac showed. More
by Carlos
November 06, 2025
My service experience this week was exceptional! Very short wait time and it’s always nice to have the car washed too! Very short wait time and it’s always nice to have the car washed too! More
by suzyvhahn
Employees Worked With
November 04, 2025
Pleasant staff who are very kind, helpful and take care of my car. Nice experience of my car. Nice experience More
by PSCASSIDY
November 03, 2025
Clean, hospitable environment. Very nice staff. Honest assessment. Short wait. Great service. That about sums it up. Very nice staff. Honest assessment. Short wait. Great service. That about sums it up. More
by RUTHMARIE.SHEA
Employees Worked With
November 02, 2025
I was pleasantly surprised with a dealership experience, from the cleanliness of the facility, showroom, layout, and decor, and the professionalism and knowledge of the staff. from the cleanliness of the facility, showroom, layout, and decor, and the professionalism and knowledge of the staff. More
by CWALCZY1
November 02, 2025
Awesome with the loaner. No problem with the car so far and looking forward to bringing my car back for service No problem with the car so far and looking forward to bringing my car back for service More
by GERALD0811.GH
November 01, 2025
I had a VIP client experience with my vehicle delivery. Lauren and the Crestview staff reintroduced me to the expectation of EXCELLENCE and the Cadillac dealership experience! Lauren and the Crestview staff reintroduced me to the expectation of EXCELLENCE and the Cadillac dealership experience! More
by frankgrandberry
Employees Worked With
Lauren Dempsey
