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Crestview Cadillac, Inc.
Rochester, MI
864 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 864 reviews
January 30, 2025
Loved Pat. Very helpful and a font of knowledge. Kara always seemed disinterested in us and our quest for an EV. Did not communicate well. Kimberly at the front Very helpful and a font of knowledge. Kara always seemed disinterested in us and our quest for an EV. Did not communicate well. Kimberly at the front desk was beyond rude. Can not understand how she is a good first person to encounter at a Cadillac dealership. I have owned many BMW’s and was always treated incredibly well, why is America’s premier luxury brand (Cadillac) not on par? Very sad. More
by amja
Verified Customer
January 30, 2025
The communication was very good. I was afforded a courtesy vehicle when the repair was more extensive than anticipated I was afforded a courtesy vehicle when the repair was more extensive than anticipated More
by JIM.MEGAHAN
Employees Worked With
January 29, 2025
A wonderful experience was had while purchasing my new to me vehicle. Adam was the best and understood/explained everything about the vehicle. His knowledge helped to answer all my questions before I could e me vehicle. Adam was the best and understood/explained everything about the vehicle. His knowledge helped to answer all my questions before I could even ask. Would trust him to assist anyone that I know. More
by brownkennethw
Employees Worked With
January 28, 2025
great experience again. Thank you again Kara and team for the great service and support Thank you again Kara and team for the great service and support More
by Mike.wild
Employees Worked With
January 27, 2025
Did not fix two issues it was taken in for. Onstar module will not communicate with mobile app and steering wheel still squeaks. Onstar module will not communicate with mobile app and steering wheel still squeaks. More
by Tbronchetti
Employees Worked With
January 23, 2025
Appreciate that the sales person came in on her day off to complete the sale and delivery. Really thorough walk through of vehicle features and technology with delivery. to complete the sale and delivery. Really thorough walk through of vehicle features and technology with delivery. More
by maryjon2424
Employees Worked With
January 23, 2025
Great job got everything done in a short amount of time. Customer service is awesome! Customer service is awesome! More
by REDMON.JOHN52
Employees Worked With
January 21, 2025
I received some offers from several dealership, but Crestview Cadillac gave me best one. The staff were all kind, and the processing was very quick. Crestview Cadillac gave me best one. The staff were all kind, and the processing was very quick. More
by han12
January 20, 2025
Courteous and took care of my Lyriq's service issues in a professional and efficient way. professional and efficient way. More
by Bob_Livonia
January 20, 2025
The service was fast and complete. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you. More
by bspyrit01
