Crestview Cadillac, Inc.

Crestview did a great job working with us on our specific needs for a car and made the leasing process very easy! needs for a car and made the leasing process very easy! More

Friendly, easy to work with. I am very happy with my purchase and the service department. Easy to schedule and prompt appointment. I am very happy with my purchase and the service department. Easy to schedule and prompt appointment. More

Had such a great experience with Adam. He was very helpful and accommodating. Would recommend Adam and Crestview to my family and friends. He was very helpful and accommodating. Would recommend Adam and Crestview to my family and friends. More

I am extremely disappointed with the customer service at this Cadillac dealership. An employee named Brie was rude, unprofessional, and gave me an attitude during a phone call. She ultimately hung up on me, this Cadillac dealership. An employee named Brie was rude, unprofessional, and gave me an attitude during a phone call. She ultimately hung up on me, which is completely unacceptable. The issue started around 10:00 AM when I brought my car in and needed a loaner/rental. I was told I couldn’t receive assistance because she was on lunch, and instead of offering a solution, she became aggressive and said she would no longer help me because I didn’t come on her time. That is not how customers should ever be treated. I have been a very loyal Cadillac customer, but this experience was beyond frustrating. To make matters worse, I called and left messages for management multiple times starting in the morning, and as of 4:30 PM, no manager had returned my call. This has been going on all day, which shows a complete lack of care for customers and their concerns. Customer service and professionalism are clearly lacking at this location. I will never return to this dealership, and I strongly suggest management address this behavior immediately. Shameful experience—do better. More

I was highly pleased with the service and professionalism and courtesy extended by staff at CRESTVIEW Cadillac and courtesy extended by staff at CRESTVIEW Cadillac More

Have been a regular customer with Crestview Cadillac since 1988, have purchased or leased many cars there through the years. My last service appointment a few days ago, with Advisor Steve and Tech Mike since 1988, have purchased or leased many cars there through the years. My last service appointment a few days ago, with Advisor Steve and Tech Mike went very well, excellent service! More

Always do a great job, very professional, will be going back for service and would recommend them back for service and would recommend them More

From my conversation on the phone with Matthew I knew I made the right decision to buy from Crestview Cadillac. He work hard and got me approved made the right decision to buy from Crestview Cadillac. He work hard and got me approved More

The sale went very smooth and swift from initial inquiry, pricing, to vehicle delivery and and turn in of my prior lease. I'd highly recommend this dealership and will certainly return for future business. pricing, to vehicle delivery and and turn in of my prior lease. I'd highly recommend this dealership and will certainly return for future business. More

Emily was very professional and made our car buying experience enjoyable would definitely recommend her and the dealership to others. experience enjoyable would definitely recommend her and the dealership to others. More