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Crestview Cadillac, Inc.
Rochester, MI
832 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 832 reviews
December 31, 2024
Ron is a great advisor- sets expectations and delivers on them. The staff is always helpful. them. The staff is always helpful. More
by AMANDAAURAND27
Verified Customer
December 30, 2024
We were very pleased with the service and responsiveness of the Crestview Team. They were able to answer all of our questions in detail. of the Crestview Team. They were able to answer all of our questions in detail. More
by paulciegotura
Employees Worked With
December 29, 2024
Chris in Service was awesome! All repairs were explained as well as the associated costs. All repairs were explained as well as the associated costs. More
by schmuz
Employees Worked With
December 29, 2024
I appreciate the support from start to finish on my experience. The sales and delivery team was efficient and great to work with experience. The sales and delivery team was efficient and great to work with More
by calls311
December 28, 2024
very good except no windshield wipers in stock for my 2014 SRX. Chris was very prompt. 2014 SRX. Chris was very prompt. More
by RUSTYNMISSY
Employees Worked With
December 27, 2024
Adam King was excellent. Crestview Cadillac is the dealership I would always buy my next Cadillac. Crestview Cadillac is the dealership I would always buy my next Cadillac. More
by AMARBIRSKHAIRA
December 27, 2024
Greatest Dealership: I’ve owned many types of vehicles from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as th from various car companies over the many years of new vehicle purchases, but none has equaled the personal , accommodating and timely services as that of Crestview Cadillac, Hands down they’re the best ever dealership in the State of Michigan. Keep up the exemplary service Crestview Cadillac! Dedicated Customer, Don Bradley More
by DONALDRBRADLEYMD
Employees Worked With
Other Employees :
Kara Sack, Patrick O’Meara, Mirooj Mansoor, Craig Hubble
December 25, 2024
Emily did her best on the day I bought the car, although she did not respond to calls and emails on any other days. She did spend a lot of time with me on the day I bought the car and worked for a good dea she did not respond to calls and emails on any other days. She did spend a lot of time with me on the day I bought the car and worked for a good deal for me. She is incredibly knowledgeable and adept with the Lyriq and that helped a lot. Crestview gave me a remarkable deal on my new car and did pretty good on the trade in but otherwise the service was terrible. It took me over 6 hours to pick up the car and there were numerous paperwork stresses. I seemed to be the only customer in the dealer and Emily seemed to get no support to get anything done. This is not something I would expect from a Cadillac dealer. I felt like everyone was just sitting around watching me wait. Also, and this seems like this might be GMs fault but it is crazy to me that there is no charging adapter in stock and little information on why or how to get it. More
by blourim
Employees Worked With
