Crest INFINITI - Service Center

Crest INFINITI responded

We are thrilled to hear about your exceptional experience with your QX60's first service! We appreciate you highlighting the specific details that made your visit outstanding, including the timely completion of work and our thorough cleaning of your vehicle. Your recognition of Trevor and Randy is particularly meaningful. Our team takes pride in providing personalized, professional service, and it's wonderful to know that these team members went above and beyond to ensure your satisfaction. Thank you for choosing Crest and for taking the time to share such a positive review. We look forward to continuing to provide you with the same high level of service in all future visits.

Crest INFINITI responded

We are genuinely appreciative of your detailed feedback highlighting Tory's exceptional service. Your recognition of his knowledge, helpfulness, and professional approach that avoids being pushy is exactly the type of customer experience we aim to deliver. The fact that you specifically request Tory for your service needs is a tremendous testament to his commitment to outstanding customer care. We are proud to have team members like Tory who consistently provide superior, customer-focused service. Thank you for sharing such a meaningful and positive review about your experience with us.

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer support team. Keeping you informed throughout the repair process is important to us, and we’re glad that we were able to meet your expectations. Your feedback is truly appreciated, and we look forward to assisting you again in the future!

Crest INFINITI responded

Thank you for your honest feedback. We're sorry to hear that your purchase experience wasn't up to your expectations, but we're glad to hear that our service department has been top-notch for you. We truly appreciate your trust in us for your service needs and hope to continue improving your experience moving forward. If there's anything we can do to assist further, please don't hesitate to reach out!

Crest INFINITI responded

Thank you for your thoughtful feedback! We're glad to hear that you had a positive experience overall and that the team was professional and helpful in addressing your questions. We sincerely apologize for the negative interaction you had with one of our employees and will be sure to address it with our team. Your experience matters to us, and we truly appreciate you bringing this to our attention. We hope to continue providing you with excellent service in the future!

Crest INFINITI responded

Thank you for your fantastic review! We're so glad to hear that our Service Department team consistently meets your expectations and makes you feel confident in your care. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service!

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that you consistently receive the best service at Crest. Our team takes great pride in being friendly and professional, and we truly appreciate your continued trust. We look forward to serving you again in the future!

Crest INFINITI responded

Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!

Crest INFINITI responded

Thank you so much for your loyalty and for sharing your wonderful experience with us! We are delighted to hear that you’ve received six years of satisfied service and that our team has consistently provided you with friendly and accommodating assistance. Your trust in us, especially when there are closer options available, means the world to us. We take pride in ensuring that every vehicle receives the utmost attention and care, and it's fantastic to know that you leave satisfied every time. We truly appreciate your continued support and look forward to serving you for many more years to come!

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent customer service and that our team was flexible in accommodating your changing schedule. It’s always our aim to provide a positive and enjoyable experience, and we’re glad that we succeeded in making your visit a joy. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!