Crest Honda - Service Center

Major issues after service After having regular service done we experienced major issues with the Honda. It seems like the workmanship is poor and not checked after service. After having regular service done we experienced major issues with the Honda. It seems like the workmanship is poor and not checked after service. The result has been added expense and additional visits for additional work. More

Kelly was very friendly and efficient-very focused on customer satisfaction. Waiting room area was very comfortable-loved the popcorn. P/U and drop off service great! customer satisfaction. Waiting room area was very comfortable-loved the popcorn. P/U and drop off service great! More

My son took his Honda Civic in for service. He needed a mirror replaced and we had received a notice of recall for the air bag. The service advisor tried to charge him $105 for the air bag recall. He sai mirror replaced and we had received a notice of recall for the air bag. The service advisor tried to charge him $105 for the air bag recall. He said it would take one hour and $105 was their hourly rate. My son argued with him and asked to talked to his manager. Finally he backed off the $105. When the work was completed the dealership listed 3 additional recommendations that they thought should be completed. One item was a brake fluid flush. The brakes had been replaced by another Honda dealership less than 5,000 miles before this. I couldn't believe they recommended this. The problem is the service advisor are working on commission and will recommend work that doesn't need to be completed so they can make additional money. Also while waiting for the car three employees were yelling at each other in the service area. Talk about unprofessional, but I'm not surprised at their actions. More

I have had nothing but EXCELLENT customer service since the day I bought my vehicle in Feb 2011. The staff is extremely pleasant and very knowledgable. The service department always delivers excellent cu the day I bought my vehicle in Feb 2011. The staff is extremely pleasant and very knowledgable. The service department always delivers excellent customer service and stands behind their work. I would HIGHLY recommend Crest for all vehicle purchases and service. More

Was out of town on a trip. Parts dept. Didn't have what the car needed so they got me a rental so I could continue my trip and when they found out that it would be a few hours before they could drop off th the car needed so they got me a rental so I could continue my trip and when they found out that it would be a few hours before they could drop off the rental so I could be on way. Best service ever More

Whenever I go to Crest Honda for oil change it won’t take more than 30 minutes. Excellent customer service. Even 10,000 miles maintenance they won’t take more than what estimated. We can enjoy popcorn dur more than 30 minutes. Excellent customer service. Even 10,000 miles maintenance they won’t take more than what estimated. We can enjoy popcorn during the time. Kids can play in play room. We can use computer and browse internet. A place where car can be taken care well and we don't get bored while you are at Crest Honda. More

GREAT experience at Crest!!! I would refer their GREAT experience at Crest!!! I would refer their services to anyone. Appreciate that my time there was limited to the time that the service ass GREAT experience at Crest!!! I would refer their services to anyone. Appreciate that my time there was limited to the time that the service associate projected. The staff is very friendly, efficient and professional. -H.Hill More

everyone was friendly and professional from the time I entered the service dept. There wasn't a long wait, the service department was very prompt in taking care of warranty issue on my car entered the service dept. There wasn't a long wait, the service department was very prompt in taking care of warranty issue on my car More

I have taken my Saab 9-5 in for routine scheduled maintenance for the last 5 years. Jay and the guys in the service department are top notch. Thanks guys. maintenance for the last 5 years. Jay and the guys in the service department are top notch. Thanks guys. More