Crest Honda

1st Oil change here My first service here went very smoothly. Had to order an oil filter from bmw and as soon as it was received my oil change was completed. Also they le My first service here went very smoothly. Had to order an oil filter from bmw and as soon as it was received my oil change was completed. Also they let me know that my brake pads were low which helped me avoid getting new rotors by catching it beforehand. Overall very good service and very friendly. I would highly recommend servicing your vehicle here and any of the service consultants will be happy to help you with anything that you need. More

Went in for an oil change; everything was good. I went in for an oil change, which was actually a B1 scheduled maintenance. Crest Honda turned the car around promptly, and I was back on the road be I went in for an oil change, which was actually a B1 scheduled maintenance. Crest Honda turned the car around promptly, and I was back on the road before long. The price was reasonable and the service was good. More

Buying and searching for a car made simple My experience there was quite surprising, at first we were optimistic about this dealership because this was our 5th dealership within a 3 weeks perio My experience there was quite surprising, at first we were optimistic about this dealership because this was our 5th dealership within a 3 weeks period. But Nate made us felt comfortable and no pressure sales tactic like the others have been. Crest Honda does live up to there "No Hassle, True Price Promise." Nate even showed us the break down of what we have ask for which was the invoice/sale price of the vehicle that we were interested in. No gimmick, no tricks, just what we wanted in a dealership all along. Also we had our 2 children with us, he even toke the time to make sure that they were comfortable as well during our there. When we had to leave to get lunch and talk about the car to make sure we were making the right decision, there were no pressure from him or his managers to buy the car at that very moment unlike other dealership we dealt with. Thank you Nate for being a salesman as we should of expect and knowing that we did made the right decision of buying the car from Crest Honda and feel good about driving off your lot. A job well done, keep it up. Thanks again Nate D. Allen and Team. More

Singing salesman I had a wonderful experience at Crest Honda with the official singing salesman, Nate D. Allen. He was energetic, truthful and sang a wonderful song to I had a wonderful experience at Crest Honda with the official singing salesman, Nate D. Allen. He was energetic, truthful and sang a wonderful song to my old Honda Accord. The other staff were also very helpful in closing the sale. Only in Nashville would you have a song written and performed in honor of your old car. Happy New Year! More

What Buying a Car Should Be Like.. Buying a car is not a process that I usually look forward to in any way. My recent experience with Crest Honda was exceptional in many ways. Crest rea Buying a car is not a process that I usually look forward to in any way. My recent experience with Crest Honda was exceptional in many ways. Crest really lived up to their "No Hassle, True Price Promise." My salesperson, Nate D.Allen, made the buying experience easy and enjoyable. Nate is a sales professional. Nate answered all my questions and I truly feel he understands the meaning of customer service. I will recommend Nate to all my friends when it comes to buying a Honda! Corey Mooney in the Finance Department was very helpful in explaining my finance options and also helped me with transferring the car tags from a previous car to my new Civic. Several times during the car buying process at Crest, different members of the management team would simply stop by and ask if there was anything I needed or how they could be of help. I really feel that these folks were truly interested and not just looking to sell me a car. If you think this review is just some "fluff review" that would be incorrect. I've purchased over 10 Honda cars in my life and this is the first review I've ever written. I wish all car buying experiences could be this positive. Thanks again to Nate, Corey and the Crest Honda management team. Job Well Done!! More

Service Dept isn't Worth Much This is in reference to the repair shop. I just went in for standard, routine service: oil change, tires rotated. Because I don't like to sit in th This is in reference to the repair shop. I just went in for standard, routine service: oil change, tires rotated. Because I don't like to sit in the dealership for hours and wait, I made an appt. But. I still ended up sitting in the dealership FOR THREE HOURS. I suppose the point of making the appointment is so that I could know exactly when I'd sit at the dealers for 3 hours. Very convenient. I'll be sure to plan for that next time. But that isn't the worst part. Although the receipt said they had washed my car and checked my tire pressure, I got into the car to find: a still very dirty car AND the tire pressure monitoring system alert was plainly lit--exactly the same as it was when I drove the car in. I'm no mechanic--but the light tells me that no one bothered to check my tire pressure. So, after 3 hours of sitting at the dealership, I didn't even get the service I paid for. The services that they had the gall to list as completed on the receipt. Maybe someone just "forgot" to wash the car. But its not possible that someone just "forgot" to check the tire pressure. That is a routine part of a standard service. People don't forget to do something that they do everyday. Unless, of course, cutting corners is exactly what you do, everyday. Makes you wonder what else they didn't do. The icing on the bitter cake? They don’t much seem to care. I complained to customer service. I got the canned reply that “my feedback was important and they will be sure to contact me.” Of course, that never happened. I sent an email directly to Troy Conyer, the service manager. Do you know what kind of response I've gotten? NONE. I don’t mean ‘not the response I’d like.’ I mean NO RESPONSE AT ALL. So. If you want people who routinely cut corners, lie about services rendered, and then can't even be bothered to make things right, then Crest Honda is the place for you. More

Best car buying experience yet We found a great deal on a new Honda Civic here. The entire experience was relaxed and low-stress. Our salesman, Nate Allen, the "official singing sal We found a great deal on a new Honda Civic here. The entire experience was relaxed and low-stress. Our salesman, Nate Allen, the "official singing salesman," was up-front, genuine, and let us control the pace of our car buying experience. He also jammed out on the guitar for us while we were waiting for our paperwork to process. I'd definitely buy a car from them again! More

"Der Offizieller Verkaeufer" - Nate D. Allen I called up at Crest Honda to see what their hours were and Nate answere the phone and told me he'd wait up for me as I was coming in a bit close to c I called up at Crest Honda to see what their hours were and Nate answere the phone and told me he'd wait up for me as I was coming in a bit close to closing. I made it up there and Nate was extremely friendly and jovial despite it being nearly time to call it a day. I didn't feel rushed but rather welcome. Nate offered me a drink or a snack and we chatted about what I was interested in and we set out to find my new car. Nate listened intently and was an active listener as well as a very talented conversationalist. He made the entire process painless and actually entertaining. Buying a car with him was in fact a pleasure. I will most assuredly advise my friends and family that if they are in search of a quality car and a stressfree interaction with a saleperson then they should seek out the services of Nate and Crest Honda. Cheers, -Rob More