Crest Cadillac - Service Center

Crest Cadillac responded

We genuinely admire your loyalty and trust in our service team. It's wonderful to hear that your vehicle consistently receives the excellent care it deserves and that this level of attention keeps it running in outstanding condition. Your confidence in our commitment to quality service means everything to us. We're honored that your positive experience with our team has earned your continued business, and we look forward to serving you again when you're ready for your next vehicle at Crest Cadillac.

Crest Cadillac responded

We are thrilled to hear that we exceeded your expectations during your recent service visit. We understand how concerning it can be when your vehicle starts making unexpected noises, and we are so pleased that our team was able to address your concerns promptly and effectively. It means a great deal to us that you felt assured from the moment you arrived and that we were able to resolve the issue the same day. Your kind words about Greg and our service team truly brighten our day. We appreciate your trust in Crest Cadillac and look forward to continuing to provide you with exceptional service.

Crest Cadillac responded

We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that you found our dealership clean and noticed our commitment to careful attention to detail. We are delighted that Monica provided you with excellent and thoughtful service during your visit. Your kind words about her dedication truly make our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.

Crest Cadillac responded

We are thrilled to hear about your positive experience with our customer service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we were able to provide the level of service you deserved. We look forward to welcoming you back to Crest Cadillac for all your future service needs and continuing to exceed your expectations.

Crest Cadillac responded

We are thrilled to hear about your positive experiences with our service team. Your loyalty as a returning customer means so much to us, and we appreciate you taking the time to share your feedback. It's wonderful to know that you've consistently received excellent care during your visits for service needs. We're proud to have team members who provide outstanding support and make each visit a great experience. Thank you for choosing Crest Cadillac and for your continued trust in our service department.

Crest Cadillac responded

We are overjoyed to hear that we could accommodate you with such short notice and provide the quick service you needed. It's wonderful to know that you experienced our efficient approach and were able to complete everything in under an hour. Your feedback about our prompt service truly means a lot to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

Crest Cadillac responded

Thank you for sharing your positive experience with our service team. We are delighted to hear that you consistently receive excellent care when you bring your vehicle in for service. Having a trusted team member who always ensures your needs are met is what we strive for at Crest Cadillac. Your continued confidence in our service department means everything to us, and we look forward to providing you with the same reliable experience for years to come.

Crest Cadillac responded

Thank you for sharing your feedback and we understand your frustration. This is not the experience we strive to provide. Your feedback is valuable and helps us identify areas for improvement. We want to ensure that every customer receives consistent communication and service, regardless of unforeseen circumstances. To discuss this experience further, please contact James Freel, our Service Director, at jfreel@vtaig.com.

Crest Cadillac responded

We are elated to hear about your wonderful experience! Your feedback about our excellent customer service truly means a lot to us. We take great pride in maintaining a clean facility and ensuring our waiting area provides comfort for all our guests. Thank you for recognizing the care we put into creating a welcoming environment. We look forward to continuing to serve you with the same high standards you have come to expect.

Crest Cadillac responded

Thank you for taking the time to share your wonderful feedback about your service experience with us. We are delighted to hear that you received such professional and attentive care throughout your visit. It's fantastic that you felt well-informed during the entire process and that our team delivered the quick, high-quality service you deserved. We take pride in maintaining a clean facility and ensuring our customers feel valued from start to finish. Your recommendation means the world to us, and we look forward to continuing to provide you with exceptional service in the future.