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Crest Cadillac - Service Center

Frisco, TX

2.7
200 Reviews

200 Reviews of Crest Cadillac - Service Center

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January 19, 2021

I called to find out if I could come in earlier than my appointment. The staff was very good at helping me reschedule abs make it more convenient for me. More

by symamoody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
Jan 20, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

January 16, 2021

Crest has always provided excellent customer service! I appreciate the extra effort and time that they take with my service needs!, I will continue to be a very satisfied Crest cus tomer! Logan went above More

by liz-lay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Mcpherson, Daniel Durbin, Steve Lee, David Sung, Hussain Jafri
Jan 18, 2021 -

Crest Cadillac responded

Thank you for your positive review!

January 11, 2021

Good service recommend getting work done fast, all the service people were nice and attentive Have bought items multiple times and very happy with services. Communications are exceptional ...would be come More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

January 10, 2021

Drew gave me excellent service . He was friendly prompt polite and efficient in how he worked. When my car was ready he called and delivered my car. I highly recommend him. More

by robertbrunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wooley
Jan 11, 2021 -

Crest Cadillac responded

Thank you for your positive review!

January 10, 2021

Loaner car available and excellent service as usual. Brought vehicle in for a transmission issue and oil change. Shawn took care of everything to my satisfaction. More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
Jan 11, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Monique!

January 09, 2021

The service at Crest cadillac on Monday was fantastic. Many thanks to Logan for taking great care of us and our cadillac and will continue to utilize crest as our lease does not end until 2022 More

by shirley_coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jan 11, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 07, 2021

Completely Satisfied his knowledge and professionalism was very helpful and reliable and he really did a great job in making sure my vehicle was taken care of and ready. More

by twstar97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Jan 08, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

January 06, 2021

Logan and Andrew delivered a 5 star service.I will definitely refer friends and family to Crest Cadillac. Working with those 2 guys was pleasurable experience. More

by Jada
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Jan 07, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

January 04, 2021

Very professional & courteous service. Paul is amazing. I trust Crest for the quality of their work and dedication of their employees to provide a good experience. More

by armalavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 05, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 02, 2021

My 2016 Escalade came with Crest Certified Pre-Owned. Logan is my go to guy because he treats me like a friend not just a customer. Authentic Relationships are important, especially in the the Servicing More

by dcantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Mcpearson
Jan 04, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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