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Crest Cadillac - Service Center

Frisco, TX

2.7
200 Reviews

200 Reviews of Crest Cadillac - Service Center

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March 04, 2021

Greatness just polite and great At the service desk at Greatness just polite and great At the service desk at kept me update throughout my short wait I will recommend everyone to visit this experienc More

by Powitz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 04, 2021

Monica was excellent with communication and kept me informed with the process daily. I will always use Monica as my service adviser in the future More

by cfairbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
Mar 04, 2021 -

Crest Cadillac responded

Thank you for your 5-star review. We are so happy to hear Monica is taking great care of you. Thank you for your business and positive feedback! See you next time!

March 04, 2021

Drew Wooley was my service advisor and he provided me with excellent service. I'm very happy with the outstanding service I received and I look forward to doing future business with Crest Cadillac. Than More

by Jean Trevino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Wooley
Mar 05, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

March 02, 2021

Crest Cadillac services are 5star. Excellent! People friendly and very pleasing from my arrival to my departure. Yes I would highly recommend your business to others. More

by Frances Dianne Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zugelder
Mar 02, 2021 -

Crest Cadillac responded

From all of us here at Crest Cadillac we thank you for your 5-star review and appreciate you taking the time to leave such a great review! We look forward to seeing you again next time!

February 28, 2021

I love Crest Cadillac!! Their service is excellent!!! They are super friendly and never keep you waiting. They make you feel like you are their top priority!! More

by sksmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

February 25, 2021

Gene Reeves is excellent I took my car in and it was finished quickly He valued my time and I very much appreciated it. Thanks! More

by LaNell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Feb 25, 2021 -

Crest Cadillac responded

Thank you for your 5-star review! We appreciate your feedback and glad to hear Gene is taking great care of you! We look forward to being there for all of your future Cadillac needs! Thanks again!

February 24, 2021

I’ve been with Crest Cadillac fir almost 10 years now and it has exceptional service and people working for them. Love Crest Cadillac, I’m a customer for life. More

by angmiller317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Crest Cadillac responded

Thank you for your 5 star review and such great feedback! We are lucky to have you as part of the Crest Family!

February 23, 2021

Service was outstanding and very timely. Service advisor Gene Reeves, was very professional & communicated very well. Appointment was easy acquired by contacting your services department. More

by wilsondunnington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves-outstanding
Feb 23, 2021 -

Crest Cadillac responded

Thank you for your 5-star review and for noting your excellent experience with Gene! We appreciate you and your business, and look forward to seeing you on your next visit! Thanks again!

February 22, 2021

Very pleased with the service received today. Gene Reeves kept in touch and the car was ready in the promised time. Highly recommend both the dealership and Mr Gene Reeve. One caveat, wish the person cle More

by gmdcsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Crest Cadillac responded

Thank you for your positive feedback and noting your great experience with Gene! We appreciate you and your business and apologize for the cleanliness of the vehicle upon return. We hope you will accept our offer to bring the vehicle in for a detail at your convenience. Again, thank you and we look forward to seeing you soon!

February 20, 2021

Logan Macpherson is absolutely top notch. Outstanding service advisor, the best I have experienced in my 50 year life. Nothing like world class personalized service and communication. More

by EvanJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Macpherson
Feb 22, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

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