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Crest Cadillac - Service Center

Frisco, TX

2.7
200 Reviews

200 Reviews of Crest Cadillac - Service Center

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March 31, 2021

Service advisor Gene Reeves has for 7yrs I have been associated with him and Crest, has always went to the limit and sometime above to provide correct information and service advise. More

by drobertson_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you droberson_1 for taking the time to leave us a 5-star review and for mentioning Gene and the service department. We appreciate your business and happy to hear you are being well taken care of. Thanks again!

March 30, 2021

Great dealership! Gene Reeves is World class service advisor/asst service manager and Eric the service manager is on top of it in every way More

by John Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

March 29, 2021

Talented, dedicated and professional team who will make sure the job is completed properly. Logan was especially helpful and I won't take my vehicle anywhere else. More

by Law Signal
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Mar 30, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 27, 2021

Crest Cadillac and Gene in particular are super stars in the service department. I have complete confidence in both that the work is completed correctly the first time. More

by James W Wilson IIp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

March 25, 2021

Crest is an awesome dealership with quality people. Crest is an awesome dealership with quality people. Everyone from the Valet, Cashier, and Service rep are courteous and professional. We can not say More

by Benjaminlday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Mar 25, 2021 -

Crest Cadillac responded

Thank you for your 5-star review and positive feedback about Bryan Oldham. We are very fortunate to have such an amazing team but even more fortunate for customers like you! Thank you for your business and for being a part of the Crest family:)

March 18, 2021

Paul always does a great job.. he is always polite and courteous. He goes out of his way to get the job done. Very neat. More

by Baileypatd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Crest Cadillac responded

Thank you for your 5-star review! We appreciate you and your business and will be sure to pass along your feedback to Paul! Thanks again for choosing Crest!

March 16, 2021

I always get prompt attention when I call Shawn Barron for my service needs. The wait area is comfy & clean, and most repairs can be done in a reasonable time frame More

by jacquelinechirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
Mar 16, 2021 -

Crest Cadillac responded

Thank you for your 5 star review and positive feedback! We appreciate you and your business and look forward to continue being there for all your Cadillac needs. We will be sure to pass this review on to Shawn. Thanks again:)

March 12, 2021

My console vibration noise was located and corrected in less than an hour. Staff could not have been friendlier or more professional. I highly recommend Crest Cadillac service. More

by rikat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Crest Cadillac responded

We appreciate you taking the time to share your experience! Thank you for the 5 star review and for choosing Crest for all of your Cadillac needs. We will pass this feedback on to our service dept. Thanks again!

March 09, 2021

Professional, courteous, knowledgeable, personable and good teamwork was shown Clean facilities Covid responsible Timely for drop off and pickup Free maintenance suggestions and technology friendly More

by Jbaedke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg vetrano
Mar 10, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

March 06, 2021

Brian Oldham is my service adviser. He's always been very helpful and reliable with his answers. He keeps us up to date and it always feels like we get first class service. We enjoy doing business wit More

by bellaTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Oldham
Mar 08, 2021 -

Crest Cadillac responded

Thank you for your positive review!

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