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Crest Cadillac - Service Center

Frisco, TX

2.7
200 Reviews

200 Reviews of Crest Cadillac - Service Center

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April 13, 2021

Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks More

by D. Beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Crest Cadillac responded

Thank you for your positive review!

April 10, 2021

Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cos More

by Rita.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Upton
Apr 12, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

April 08, 2021

Everytime I am here service is good and customer service team is friendly. They let me know the each and every detail and costs are affordable More

by sambasivagus16027@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Apr 09, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

April 08, 2021

I drove in with a tire problem. Service person Monica came out and immediately found the problem. Wrote up the order and off went my car. 45 minutes later my car was ready. Crest personnel were great. More

by ron.ciora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 07, 2021

Cadillac has the best service team! Thank you Logan McPherson for taking care of my car needs promptly! I’m long lasting customer and I’m looking forward to continue a Cadillac owner! More

by Amb4149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Apr 08, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 06, 2021

Service took a little less time that I was told by Gene Reeves. He is great to work with. Needed an oil change and all that was needed to keep my CTS running in top shape. Thanks to all. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Apr 07, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

April 06, 2021

They are very helpful and always provide top notch services. The best in the Dallas Fort Worth Metroplex. I would highly recommend this dealer to everyone. More

by joe.nguyen56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 05, 2021

Crest does 5-star maintenance work. It is always hassle free. They are organized and I’m never pressured about extra services I don’t understand. Also they have coffee. More

by washr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Durbin, Steve Lee, David Sung, Hussain Jafri, Carla Thompson
Apr 06, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 01, 2021

Login in service is great gets you in and out with your family first in mind. After having a lot of issues with my warranty from another dealership, With the help from Login and the Cadillac team I was abl More

by aprilteddlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Login McPherson , Daniel Durbin, Steve Lee, David Sung, Hussain Jafri, Carla Thompson
Apr 01, 2021 -

Crest Cadillac responded

Thank you for taking the time to leave us a 5-star review and the positive feedback about Logan and the dealership! We appreciate the opportunity to service your vehicle and look forward to being there for all of your Cadillac needs. Thanks again!

March 31, 2021

The service was done promptly and included shuttle service home to drop car. I had complete detailing done along with general maintenance, and my car looks like it just came off the showroom floor! More

by Jeff G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you for the 5 star review, Jeff. Positive feedback like yours are always the goal. Thank you for taking the time out of your busy day to recognize us and for being a part of the Crest family!

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