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265 Reviews of Crest Cadillac - Service Center
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October 29, 2020
I have purchased several Escalades over the years from Crest... great service... convenient... Brent Upton keeps me informed ... my salesman Chris keeps me updated on the new 2021 Crest... great service... convenient... Brent Upton keeps me informed ... my salesman Chris keeps me updated on the new 2021 More
by jhuffman
October 23, 2020
Excellent communication, answered all of my questions and addressed this issues. Was in and out in a timing fashion. Car was cleaned as well when picked up addressed this issues. Was in and out in a timing fashion. Car was cleaned as well when picked up More
by kendricklh
Employees Worked With
October 22, 2020
Easy to use online scheduling, day or night. Expedient service and work completed when promised. Assistant Service Manager, Gene Reeves was knowledgeable and had a great personality. service and work completed when promised. Assistant Service Manager, Gene Reeves was knowledgeable and had a great personality. More
by Scapuro
Employees Worked With
Gene Reeves
October 18, 2020
Recently used Crest Cadillac to service my 2008 Cadillac XLR. They were through, prompt and delivered a quality service as promised. I was totally satisfied. XLR. They were through, prompt and delivered a quality service as promised. I was totally satisfied. More
by turptx
October 16, 2020
I service my CTS consistently at this dealership and overall happy with the service, Brent did great job with my recent service and flat tire. However, they need to work on the overall communication/coo overall happy with the service, Brent did great job with my recent service and flat tire. However, they need to work on the overall communication/coordination since originally my car was assigned to Monica who was actually out of the office for a week and a half, not sure how that happened which caused some confusion and delays until Brent took over. Another issue they need to work on, lack of loaner cars when it is truly an emergency such as flat tire. More
by tereza.hendrickson
Employees Worked With
Brent Upton
October 13, 2020
Logan McPherson has always been great to work with. He is the main reason we continue to trade here. I have recommended Crest Cadillac to several people. the main reason we continue to trade here. I have recommended Crest Cadillac to several people. More
by wstewart
October 09, 2020
Great service. Shawn Barron always takes good care of us. I was especially pleased this time because they found the source of my rattle and fixed it and now my XT5 drives like a Cadillac should...very quietl I was especially pleased this time because they found the source of my rattle and fixed it and now my XT5 drives like a Cadillac should...very quietly. Shawn always listens and then follows through. Every Cadillac service department needs a a Shawn Barron. More
by Albert Tate
Employees Worked With
Shawn Barron
October 07, 2020
Always get the best service at Crest Cadillac! The service department has been great to work with they always take care of everything for me! service department has been great to work with they always take care of everything for me! More
by Bobbiekayscoggins
Employees Worked With
Logan - Asst Service Manager
