Crest Cadillac - Service Center

Very good. Everything went very smoothly from the time I brought the car in for service, until I returned to pick it up. Gene Reeves had been my Service Rep for Everything went very smoothly from the time I brought the car in for service, until I returned to pick it up. Gene Reeves had been my Service Rep for many, many years and he always provided excellent service. To him and the Service Dept, thank you! More

Great job, and attention to detail beyond what I asked for! Phenomenal group of people! Immediate greeting and support for my wife's car. The coffee and the cookies were a favorite of hers! The repairs were don Phenomenal group of people! Immediate greeting and support for my wife's car. The coffee and the cookies were a favorite of hers! The repairs were done quickly and efficiently, and THANK YOU for going through the engine and drivetrain with a fine tooth comb! Your attention to detail has ensured that her new (to us at least) Cadillac will last a LONG time! Great work to your team!!! More

"BEST CADILLAC DEALER TROPHY SHOULD GO TO CREST" YOUR SERVICE IS ALWAYS TOP NOTCH NO MATTER IF MY WORK IS WARRANTY OR CASH. MY GUY RANDY IS AWESOME. HE TAKES THE TIME TO EXPLAIN EVERYTHING NO MATTER YOUR SERVICE IS ALWAYS TOP NOTCH NO MATTER IF MY WORK IS WARRANTY OR CASH. MY GUY RANDY IS AWESOME. HE TAKES THE TIME TO EXPLAIN EVERYTHING NO MATTER HOW BUSY HES IS, HE DOESNT CUT CORNERS AND MAKES SURE MY VEHICLE STAYS IN CADILLAC SHAPE AND I REALLY APPRECIATE HIM AND THE COMPANY!!! More

Great service department. This is our fifth Escalade. Gene Reeves has been my service rep for most of these years. Thanks to Gene and the others in the service dept. for AL This is our fifth Escalade. Gene Reeves has been my service rep for most of these years. Thanks to Gene and the others in the service dept. for ALWAYS being courteous and helpful. More

Sun roof I was treated like family going for a sun roof problem that did not show up while I was their. Jean did not give up until he found the issue. I was treated like family going for a sun roof problem that did not show up while I was their. Jean did not give up until he found the issue. More

Exceptional Customer Service As always, a perfect experience working with the employees and service department at Crest Cadillac. They truly provide an experience in customer serv As always, a perfect experience working with the employees and service department at Crest Cadillac. They truly provide an experience in customer service beyond what is expected. More

Outstanding Service Staff is very professional and courteous. They are definitely customer focused and want to develop a long term relationship. The loaner service they p Staff is very professional and courteous. They are definitely customer focused and want to develop a long term relationship. The loaner service they provide keeps things simple. More

75,000 Mile Check Up. Greg in the Service Department provided us with updates on the required services and only recommended what was required for this mileage level and had Greg in the Service Department provided us with updates on the required services and only recommended what was required for this mileage level and had us in and out the same day. He provided us with an outstanding level of service. More

Crest never lets me down! Randy Nabors is awesome as always, despite his promotion, I don't want anyone else taking care of me and he obliges... I've bought 3 cadillacs in a ro Randy Nabors is awesome as always, despite his promotion, I don't want anyone else taking care of me and he obliges... I've bought 3 cadillacs in a row here, doubt I could ever go anywhere else! More