Crest Cadillac - Service Center

I was satisfied with service - everyone was friendly. Waiting room with cleaning. The assistant manager was very helpful. I will be bringing my car back for service in the future. Waiting room with cleaning. The assistant manager was very helpful. I will be bringing my car back for service in the future. More

Logan is always friendly and helpful every time I visit. He takes the time to listen to the issues and makes sure I am aware of all the recommended maintenance for my car. I look forward to working with som He takes the time to listen to the issues and makes sure I am aware of all the recommended maintenance for my car. I look forward to working with someone I know and trust every time I bring my car in for service. Thanks to Logan for bring a great service advisor. James took over when Logan had to leave for an appointment. More

I was disappointed that my car was 6 days in the shop and brought back to me with out being cleaned. I have bought 6 cars from you guys and every time it’s been detailed and spotless when returned. May sound brought back to me with out being cleaned. I have bought 6 cars from you guys and every time it’s been detailed and spotless when returned. May sound petty but that was one of the reasons I continue to buy from Crest. More

Serviceman ordered work that he did not get authorized by me. This cost me close to to $1400. Robbery! Told me it was a leak, turned out he had them replace my entire shock. Robbery! When I got there they me. This cost me close to to $1400. Robbery! Told me it was a leak, turned out he had them replace my entire shock. Robbery! When I got there they told me I would get a loaner vehicle. It took so long to get the loaner that I had to leave and go back to work. I called later that day and the next two days trying to get a loaner vehicle and was given the run around. Finally they offered me one 3 days later. Never mentioning my efforts or apologizing for not responding. More

The staff was very courteous and Shawn Barron took care of my car needs. Everything was done in a professional manner. Facility was clean. Thanks of my car needs. Everything was done in a professional manner. Facility was clean. Thanks More

I have purchased several Escalades over the years from Crest... great service... convenient... Brent Upton keeps me informed ... my salesman Chris keeps me updated on the new 2021 Crest... great service... convenient... Brent Upton keeps me informed ... my salesman Chris keeps me updated on the new 2021 More

Monica is very helpful and friendly everytime I go get my car service .She takes her time to explain to me what my car needs. my car service .She takes her time to explain to me what my car needs. More

Excellent communication, answered all of my questions and addressed this issues. Was in and out in a timing fashion. Car was cleaned as well when picked up addressed this issues. Was in and out in a timing fashion. Car was cleaned as well when picked up More

Easy to use online scheduling, day or night. Expedient service and work completed when promised. Assistant Service Manager, Gene Reeves was knowledgeable and had a great personality. service and work completed when promised. Assistant Service Manager, Gene Reeves was knowledgeable and had a great personality. More

I want to thank Shawn Barron for his courtesy and attention he showed me for my car and the information he gave me to see what I needed! attention he showed me for my car and the information he gave me to see what I needed! More