Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
265 Reviews of Crest Cadillac - Service Center
Sort by
February 01, 2025
Working with Crest Cadillac in Frisco is just so easy! From scheduling to communications, I always feel confident that my car is being taken care of!! From scheduling to communications, I always feel confident that my car is being taken care of!! More
by DaL
Verified Customer
February 01, 2025
It was great problem with my car was resolved in a timely manner. Thank you. manner. Thank you. More
by amyescamilla1201
January 31, 2025
Greg Vetrano was our service advisor and was slow to respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket respond and not forthcoming. It was not the Cadillac luxury experience I would expect when there was a 3% fee to use my credit card. The aftermarket shop who fixed my CTS V (because Cadillac could not) did not charge a fee. I will likely not bring my car back to Crest for any future servicing. We were not given a loaner car and had to use our own Uber to pick it up. More
by CTSVOWNER
Employees Worked With
January 31, 2025
Service was great. Ty king took very great care of me on my first service. Thank you. Ty king took very great care of me on my first service. Thank you. More
by bblackwell71
Employees Worked With
January 31, 2025
When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services sch however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services scheduled and also was able to have an electrical problem repaired. Additionally, he arranged for a ride to take me home and pick me up so that I did not need to stay at the dealership all day. It was all appreciated. More
by scotttx1953
Employees Worked With
January 31, 2025
Crest Collision is amazing ! They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . More
by WZTCW8
Employees Worked With
Other Employees :
Lincoln , was the service employee that help me and kept me informed of my vehicle
January 30, 2025
Crest Cadillac has the best service Department in this region and the service managers have always taken excellent care of my needs. region and the service managers have always taken excellent care of my needs. More
by BUDDIEBARNES
Employees Worked With
January 30, 2025
Great job and communications. Was able to fix the problem in a timely manor and get our car back. . Was able to fix the problem in a timely manor and get our car back. . More
by bryan.shaw
Employees Worked With
