Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
208 Reviews of Crest Cadillac - Service Center
Sort by
January 21, 2025
I really appreciate my Service Manager, Shawn. He has a great personality and is super easy to work with. That's why I only want him to service me when I bring in my vehicles to Crest. He has a great personality and is super easy to work with. That's why I only want him to service me when I bring in my vehicles to Crest. More
by YETTA.TOLIVER
Verified CustomerEmployees Worked With
Stephen "Shawn" Barron
January 21, 2025
Keilyn did a great job in selling me my CT5! She was professional and efficient. Finance guy was great as well (forgot his name). Thanks Crest! She was professional and efficient. Finance guy was great as well (forgot his name). Thanks Crest! More
by DAVID.GALVANEK
Employees Worked With
January 21, 2025
Logan has always provided me with exceptional service. He thoroughly explains every step. Get person to work with every time. Crest is very lucky to have him. He thoroughly explains every step. Get person to work with every time. Crest is very lucky to have him. More
by JKC52851
Employees Worked With
Logan McPherson
January 21, 2025
Always a great experience coming to dealership and the service department. Logan did an excelent job with communicating throughout process. service department. Logan did an excelent job with communicating throughout process. More
by SCALLYN
January 21, 2025
Mandy is outstanding. She went above and beyond to make sure that I was completely satisfied. She was extremely knowledgeable and was always helpful. She went above and beyond to make sure that I was completely satisfied. She was extremely knowledgeable and was always helpful. More
by DAVIDL_WELLS
January 20, 2025
I wouldn't come back to this dealership except for Shawn Barrows. He is excellent. Feele and McPherson do not really want to try to solve problems or help customers with problem or special situations. Not Barrows. He is excellent. Feele and McPherson do not really want to try to solve problems or help customers with problem or special situations. Not customer oriented. McPherson was to the point rude. More
by FRED.RIEGLE
January 19, 2025
Had my car for over 5 months with transmission issues, took it in before that trying to tell them something wrong with it, they said it’s good just needs to warm up, it finally went out and took them over took it in before that trying to tell them something wrong with it, they said it’s good just needs to warm up, it finally went out and took them over 5 months to fix, not only that my differential went out also the motor for the seat adjust also the dash display went out , had to have it all replaced, we will never buy another Cadillac or recommend it. More
by WUBBYANDBABY
Employees Worked With
January 15, 2025
She went out of her way to help me purchase a vehicle, took time for a beautiful video and has great follow up. I would proud to have her as my employee. I know Mike Brosin personally and am about to tell took time for a beautiful video and has great follow up. I would proud to have her as my employee. I know Mike Brosin personally and am about to tell him how great she is. More
by Zz4 bruce
Employees Worked With
September 19, 2024
I don’t know how to express my frustration with this service advisor arman he’s been lying to me for todays and telling me my 2021 Cadillac Escalade is gonna be ready for the next day over and over he’s service advisor arman he’s been lying to me for todays and telling me my 2021 Cadillac Escalade is gonna be ready for the next day over and over he’s being wasting my time for no, reason he should be told me the truth in the beginning but he keep lying to me , telling me my truck is goin to is ready next day over and over for 10 days so I don’t know when my truck is going to be ready More
by Sergio guerrero
Employees Worked With
Arman Naemi
