Crest Cadillac

Chris made the purchase of my first Cadillac a great experience. If you’re looking for a truly exceptional Cadillac dealership in Frisco, Texas, look no further than Crest Cadillac! From the moment I w experience. If you’re looking for a truly exceptional Cadillac dealership in Frisco, Texas, look no further than Crest Cadillac! From the moment I walked in, I was greeted with a warm welcome and genuine professionalism. The entire staff—from sales to service—went above and beyond to make my experience seamless and enjoyable. Chris took the time to listen to my needs and made sure I found the perfect vehicle. The process was straightforward, with no pressure or haggling, and I felt confident I was getting a great deal on both my new Cadillac. The team’s knowledge of the Cadillac lineup was impressive, and they patiently answered every question I had, making sure I understood all the features of my new car. Schuyler Crouch made the finance part awesome as well. What truly sets Crest Cadillac apart is their commitment to customer service even after the sale. The service department is top-notch—appointments are fast and efficient, and the advisors communicate clearly every step of the way. It’s clear that Crest Cadillac values long-term relationships, not just one-time sales. I highly recommend Crest Cadillac to anyone in the Dallas-Fort Worth area looking for a luxury car buying experience that’s second to none. I absolutely love my new Cadillac, and I’ll be a customer for life! Five stars all the way! More

Crest Cadillac made my regular service a piece of cake! They were prompt, friendly and professional. They were prompt, friendly and professional. More

Greg Vetrano is the best service advisor I have had. Service appointment was very fast. Service appointment was very fast. More

Chris was great! I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! T I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! Thanks again Chris! More

Excellent service. Forgot the name of the service manager, but he was highly professional, and provided timely assistance Forgot the name of the service manager, but he was highly professional, and provided timely assistance More

My experience buying my new Optiq was very friendly, but I had some questions about how to charge the battery. I had some questions about how to charge the battery. More

First class all the way had a great guy Greg taken care of me. The only problem I experience was a long wait to get my car because nobody knew to get my car. The cashier made the announcement on the PA, bu of me. The only problem I experience was a long wait to get my car because nobody knew to get my car. The cashier made the announcement on the PA, but it is either wasn’t heard or wasn’t turned on so 15 minutes later I finally asked about my car and they wouldn’t retrieved it Waited way too long to get my car More

I have no idea who Caleb Broison is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More

Ebby in the body shop was very professional and my car was repaired and ready when he said it would be. Felix assisted us picking up our car and was very patient. was repaired and ready when he said it would be. Felix assisted us picking up our car and was very patient. More

Excellent service as always. Staff is competent, courteous, and thorough. I would recommend to anyone. Staff is competent, courteous, and thorough. I would recommend to anyone. More