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Crest Cadillac
Frisco, TX
642 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 642 reviews
August 22, 2020
Was a great experience. Everyone was very easy to work with. Chris Prudhomme was very helpful in our decision for a new vehicle. Joshua Gabbai handled our paperwork very proficiently with. Chris Prudhomme was very helpful in our decision for a new vehicle. Joshua Gabbai handled our paperwork very proficiently More
by drmbjm
Employees Worked With
Chris Prudhomme
August 20, 2020
Gene was great as usual. Intake was quick. Service was completed much quicker than I anticipated. Only complaint is that this section of the survey requires 25 words or the survey won’t submit. Might co completed much quicker than I anticipated. Only complaint is that this section of the survey requires 25 words or the survey won’t submit. Might consider getting rid of the requirement. More
by Sscaff
Employees Worked With
Gene
August 20, 2020
Gene (my service representative) was attentive and helpful. The loan car representative and the cashier were both friendly and competent. All service was done to my satisfaction I received my car ver helpful. The loan car representative and the cashier were both friendly and competent. All service was done to my satisfaction I received my car very quickly. More
by Jo
Employees Worked With
Gene Reeves - service advisor
August 14, 2020
Chris was very patient and informative as he helped us select the perfect Cadillac. He was easy to talk to and was upfront throughout the negotiations making our experience successful. select the perfect Cadillac. He was easy to talk to and was upfront throughout the negotiations making our experience successful. More
by Charles
Employees Worked With
Chris Prudhomme
August 07, 2020
Always great 👍 customer service and dependable support from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-u from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-up. More
by chrishoward16
August 01, 2020
They didn’t help me with GM financial and our wear and tear report. $1000 charged to us but no wear and tear. Caleb punted tear report. $1000 charged to us but no wear and tear. Caleb punted More
by Captn
Employees Worked With
August 01, 2020
Excellent experience. Extremely efficient and very friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. More
by Vickie
July 23, 2020
Great service department and Shawn really takes care of his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! More
by Lovetobeseen
Employees Worked With
Shawn
