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Crest Cadillac
Frisco, TX
1,205 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,205 reviews
August 01, 2020
Excellent experience. Extremely efficient and very friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. More
by Vickie
July 23, 2020
Great service department and Shawn really takes care of his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! More
by Lovetobeseen
Employees Worked With
Shawn
July 22, 2020
I needed to replace my GPS Cue System. Gene Reeves got I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a be I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a better dill on pricing. My SRX was ready the next morning. Very impressed with Gene service. More
by wina808@hotmail.com
Employees Worked With
Gene Reeves ... 10
July 17, 2020
Great help from Gene Reeves, he was helpful, knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service More
by Fercarr24
July 17, 2020
Exceptional customer service A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Tha A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Thank you More
by monica.giorgetti
Employees Worked With
Gene Reeves
July 15, 2020
I took my XTS in for warranty work after the computer screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than a screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than an hour. Fast, friendly, courteous service. More
by bly.jay
July 10, 2020
I worked with Tux from Crest Infiniti to purchase a new Escalade ESV. He is the best salesperson I have ever used and will keep coming back because his customer service is the best in the business! Escalade ESV. He is the best salesperson I have ever used and will keep coming back because his customer service is the best in the business! More
by Scott
Employees Worked With
Jeffrey “Tux” Browning
July 09, 2020
Always impeccable service love working with this dealership!!! Great attention to details nothing ever gets missed !! I will definitely be buying my next vehicle from these guys😉 dealership!!! Great attention to details nothing ever gets missed !! I will definitely be buying my next vehicle from these guys😉 More
by Valeriejatkins
Employees Worked With
