Crater Lake Ford

Crater Lake Ford salesmen lied, tricked, withheld information and then stuck me with a loan that will take 70 months to pay off! 70 months! That is nearly 6 years! Who thinks 6 years to pay off a car information and then stuck me with a loan that will take 70 months to pay off! 70 months! That is nearly 6 years! Who thinks 6 years to pay off a car loan is reasonable? Oh, and they stole my trade in. Low blue book 4000.00 they gave us 200.00. Our fault? Totally but I never…. Cheryl and Francine Gibson Sisters. More

Service Advisor Phillip H (Mazda side) was extremely helpful with my recent visit for an oil change and a recall service. He greeted me upon arrival and filled out the form for me. He was in direct cont helpful with my recent visit for an oil change and a recall service. He greeted me upon arrival and filled out the form for me. He was in direct contact with me to let me know when my vehicle was ready. Very professional. Thank you! More

Megan is the best in the shop. . she is very good at her job. Friendly and professional. . she is very good at her job. Friendly and professional. More

Phil’s customer service is phenomenal! I also appreciate the summary video that the technician provides us with at the end of our appointment. Hearing and seeing the recommendations is im I also appreciate the summary video that the technician provides us with at the end of our appointment. Hearing and seeing the recommendations is important yo our family. More

Fast and convenient service. Charged less than quoted amount and took less time. Always happy with my service. Charged less than quoted amount and took less time. Always happy with my service. More

Great service department. In and out quickly. Loved the video that they provided during the service @ In and out quickly. Loved the video that they provided during the service @ More

Meghan was great. She was very helpful through the time my car was there getting work done. She was very helpful through the time my car was there getting work done. More

Thank you Jake S. For a pleasant experience, buying a new (used) car is never that easy. However you made it very pleasant. For a pleasant experience, buying a new (used) car is never that easy. However you made it very pleasant. More

That is great. I really appreciate the mobile service. I would definitely use them again. I really appreciate the mobile service. I would definitely use them again. More

I would like to give a huge shout out to the Crater Lake Ford (CLF) Team. We’ve been repeat customers for many years. During our most recent purchase we bought two vehicles. The General Sales Manager Landyn Ford (CLF) Team. We’ve been repeat customers for many years. During our most recent purchase we bought two vehicles. The General Sales Manager Landyn Trammell was phenomenal in helping our sales person put two deals together for us! Over the years, we have referred several people to CLF to get help from our Sales Associate Bryce Dewberry. He is one of the most helpful sales person’s we’ve ever dealt with. Not only is he very knowledgeable of CLF products; from Trucks, SUV’s, Cars, Hybrids & Electric Vehicles, he’s also helpful in recommending the best fit extended warranties for individual needs. What sets Bryce apart from other sales people is he’s always a person of integrity & honesty when dealing with customers. His commitment and loyalty to the CLF Team is hands down, the most reputable in the industry! We highly recommend him for your vehicle buying needs. The sales buying process runs smoothly. We’d also like to send a huge thank you out to our Finance Manager Brett Pelleschi. He worked tirelessly to ensure both contracts were written appropriately. He made us feel at ease, answering any questions we may have had. Racheal L. More