Crater Lake Ford

That is great. I really appreciate the mobile service. I would definitely use them again. I really appreciate the mobile service. I would definitely use them again. More

I would like to give a huge shout out to the Crater Lake Ford (CLF) Team. We’ve been repeat customers for many years. During our most recent purchase we bought two vehicles. The General Sales Manager Landyn Ford (CLF) Team. We’ve been repeat customers for many years. During our most recent purchase we bought two vehicles. The General Sales Manager Landyn Trammell was phenomenal in helping our sales person put two deals together for us! Over the years, we have referred several people to CLF to get help from our Sales Associate Bryce Dewberry. He is one of the most helpful sales person’s we’ve ever dealt with. Not only is he very knowledgeable of CLF products; from Trucks, SUV’s, Cars, Hybrids & Electric Vehicles, he’s also helpful in recommending the best fit extended warranties for individual needs. What sets Bryce apart from other sales people is he’s always a person of integrity & honesty when dealing with customers. His commitment and loyalty to the CLF Team is hands down, the most reputable in the industry! We highly recommend him for your vehicle buying needs. The sales buying process runs smoothly. We’d also like to send a huge thank you out to our Finance Manager Brett Pelleschi. He worked tirelessly to ensure both contracts were written appropriately. He made us feel at ease, answering any questions we may have had. Racheal L. More

I've had my oil changed and a wash & wax detail. Both services were preformed perfectly. All the service writers were helpful and professional. I will definitely be back! Both services were preformed perfectly. All the service writers were helpful and professional. I will definitely be back! More

I trust Crater Lake Ford for all my Ford vehicles and will continue to buy and service my cars with them. will continue to buy and service my cars with them. More

Timely and professional. John was very helpful and kept me informed. I will go back again. John was very helpful and kept me informed. I will go back again. More

Complete bait & switch. Test drove a Maverick XLT and was given a price. Started paperwork. Half way through, we were told they couldn't sell any Maverick XLT's, because Test drove a Maverick XLT and was given a price. Started paperwork. Half way through, we were told they couldn't sell any Maverick XLT's, because there were all kinds of recalls on them. Was then shown a Maverick Lobo and was told they could sell us that one for the same price. Sat waiting for finance to call us to sign the paperwork forever, so that by the time they called us back, we just signed where they pointed and left for home. Then they called the next day and said they had to come switch vehicles with us, because the VIN on my paperwork was for a different vehicle. But don't worry, it's the same exact vehicle. Except it wasn't! and if I wanted to keep it the one we drove home, I had to pay another $5,000. Fine, kept the lesser vehicle they brought. Then look more closely at the paperwork and find that they charged us several thousand more for the Lobo after they said they would honor the first price they quoted us. And part of the paperwork they gave us was in someone else's name. What a rip off! Will never do business with them again! More

We are appreciative of the exceptional service, and professionalism at Crater Lake Mazda, Ford and Lincoln Service Center. professionalism at Crater Lake Mazda, Ford and Lincoln Service Center. More

John Oppy was great to work with. He was very informative and communicated well on the expectations while my vehicle was being serviced. He was very informative and communicated well on the expectations while my vehicle was being serviced. More

Excellent premium service on our electrical warranty work as our Mustang Mach E was not communicating with the Ford APP. What a well-oiled machine this Service Department is We actually live closer to anothe as our Mustang Mach E was not communicating with the Ford APP. What a well-oiled machine this Service Department is We actually live closer to another Ford dealer/service department which has proven to us to be quite inferior. So glad we traveled the distance because Crater Lake Ford fixed the same problem which took the other dealer weeks to fix and then the problem ultimately resurfaced. Love that Crater Lake offered us a comparable rental car. They were so professional and efficient. Every staff member was helpful and courteous. They handled a lot of customers with ease and quickly. So relieved to have found a reliable Ford service dealer. More

I bought the life time oil changes, and so far the service Department has been great. Megan in the service department is a great person to deal with, very efficient, kind, polite and does her job we service Department has been great. Megan in the service department is a great person to deal with, very efficient, kind, polite and does her job well. The guys doing the service get it done promptly,and the video they do now is great More