Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Kia of Fort Smith
Fort Smith, AR
165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 09, 2025
I bought a brand new Kia Forte last November.
They falsified the odometer disclosure. The car was listed on the disclosure at having 23 miles on it. It actually had 538 miles. The car was dirty a
More
by lonniewright122
Employees Worked With
Sales, Marketing Team
April 03, 2025
They sell you a car and then never fix it.
The worst service department I have ever dealt with. The intake people are very rude and condescending. They never want to touch your vehicle without
More
by Kpadgette
Employees Worked With
Don't know
September 09, 2024
Bought a 2020 Ford PK, a piece of trim was missing, they
said they will fix it. They never fixed it and kept putting me off, I had to by it for $170.61 with no reimbursement!
More
by sequoyahquinton
Employees Worked With
Marketing Team
