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Crain Kia of Conway - Service Center

Conway, AR

4.7
966 Reviews

966 Reviews of Crain Kia of Conway - Service Center

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June 04, 2025

They are knowledgeable, professional, and listen to the wants and needs of the customers. Love working with them. More

by HSPHILLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The folks at Crain Kia of Conway are always very friendly each time I take my car in for maintenance service. More

by teresa0856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Moran
June 01, 2025

They are Professional, knowledgeable, and look for what customers want. I am pleased with my service. More

by HSPHILLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Crain Kia of Conway has taken great care of me as a customer! Buying my car was an easy process and getting my scheduled maintenance done on my vehicle was also very easy and quick!! Great customer ser More

by serenity Huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 31, 2025

Kept truck too long because of warranty. Nice respectful people. Truck is still making the sound when u start it More

by genola3
Recommend Dealer
Yes
Employees Worked With
Dilia
May 30, 2025

They were alright I couldn't get a loaner car because they said they didn't have one and I waited longer than expected and they wouldn't called me back when leaving a message!!! More

by dvalerie806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 30, 2025

Everyone there was friendly and very professional, and my car was in finished in no time, More

by artchilders2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Moran
May 28, 2025

Clean waiting area and amenities such as coffee station and water bottles mase waiting time little pleasant. Staffs were professional and courteous. More

by mountainwave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Delilah, was excellent.
May 28, 2025

My experience was the best I've ever had! Great customer service and very friendly More

by yarbrough.misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HEATHER WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The sales and service team members are nice, but the oil changes are really pricey. More

by meghuinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.