Crain Kia of Conway - Service Center
Conway, AR
723 Reviews of Crain Kia of Conway - Service Center
Service was prompt and I was kept informed along the way. I was offered popcorn and water. Some staff came along and talked with me so it wasn’t so boring waiting. I was informed on next service and addition I was offered popcorn and water. Some staff came along and talked with me so it wasn’t so boring waiting. I was informed on next service and additional services to get. More
Once again Delilah and the Crain Kia if Conway service team were all amazing! A+ experience team were all amazing! A+ experience More
Generally, service communication is excellent (adviser-dependent, most are very good). The battery failed under warranty and they were able to replace it within a couple of days. This is a common (adviser-dependent, most are very good). The battery failed under warranty and they were able to replace it within a couple of days. This is a common issue with this model and others with the issue (based on forum posts and social media) usually have to wait much longer, maybe even weeks. More
I would say Thank You, Mr. Johnny, manager of Crain KIA’s service department for returning my call and addressing my concerns. He said moving forward I will be getting updates Johnny, manager of Crain KIA’s service department for returning my call and addressing my concerns. He said moving forward I will be getting updates regarding status of my daughter’s car. Thank you again, Mr. Johnny More
My last encounter with Kia service department was the best. They had my car for over a month, but gave me a new Kia Sportage to drive during that time. They were very helpful and in the future I plan on best. They had my car for over a month, but gave me a new Kia Sportage to drive during that time. They were very helpful and in the future I plan on purchasing a Kia Sportage. More
service was terrific. service guy was very helpful these surveys are annoying thank you very much service guy was very helpful these surveys are annoying thank you very much More
Crain Kia of Conway is amazing! There is a reason why I keep coming back! There is a reason why I keep coming back! More