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Crain Kia of Conway

Conway, AR

4.8
2,293 Reviews
Call Dealership (501) 299-8231
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810 South Amity Road

Conway, AR

72032

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2,293 Reviews of Crain Kia of Conway

June 30, 2025

Deron, and the other staff involved were excellent help all the way through the process of making our purchase. More

by TERRYDLEACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deron
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June 30, 2025

To much to talk you into at check in! Sales of products is to much. I maybe go somewhere else More

by hawkinsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Martin, Maleek Dotson
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Jun 30, 2025 -

Crain Kia of Conway responded

We appreciate your business and we want to keep you as a customer. We have daily Specials on our Crain KIA of Conway web site. Go to Specials, Service Specials and choose the service you are needing. July Savings are Wiper Blades, Battery Replacement and Ultimate Oil Change Package. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

June 29, 2025

Very friendly and Andrew peck was very nice and help us a lot to get into our new car thank yall very much for everything you done More

by christywise79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDREW PECK
Report | Print
June 28, 2025

Rusty was amazing and I am very happy with my experience with him and I LOVE my new car! More

by alyssalong749
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Rusty Russell
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June 27, 2025

We love using Crain Kia! The service is always great and we feel at home here. We never use anyone else. More

by ADAMBARNARDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie, Delilah and Kyle, Lesia Morrison
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June 27, 2025

Fast service. Friendly staff. And no problems what so ever. Definitely will be coming back More

by KYLERAKAKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN FINCH
Report | Print
June 26, 2025

Crain Kia did a great job with the service of our vehicle. Their techs were nice and facility was very clean. More

by austindixon21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Coultas
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June 26, 2025

The process in purchasing was seamless from start to finish. Felt like the team went above and beyond to assist and answer questions. More

by Kiatelluride
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDREW PECK
Report | Print
June 25, 2025

Very clean representation really good people are so nice and help me to get a nice deal More

by chinopr777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson, Daniel Reed, Randy Harrison, ANDREW MURRAY, ANDREW PECK, DION DAVIS, OWEN HORTON, JACOB BOYD, STEVEN FINCH, CAMILLE BURTON
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June 24, 2025

Had an appointment Monday 7:45am on May 19th, got the vehicle back June 23, told them something was messing up spark plugs every four months, They changed spark plugs, didn’t find problem, charged me $42 More

by valeryPassmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department kyle
Report | Print
Jun 25, 2025 -

Crain Kia of Conway responded

Ms. Passmore, I know Kyle spoke with you regarding your Mitsubishi in our Shop on several occasions. I apologize if there were missed calls from you as Kyle is very busy in Service. We reach out to each and every customer in our Service Department daily. We performed a diagnostic on your vehicle since the Check Engine Light was on and ordered parts based on the codes it was displaying. We can't answer your question, "Why is my car corroding my spark plugs every four months"? A Mitsubishi Dealership may be of assistance to you.

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