Back

Crain Kia of Conway - Service Center

Conway, AR

4.7
952 Reviews

952 Reviews of Crain Kia of Conway - Service Center

Sort by
May 31, 2025

Kept truck too long because of warranty. Nice respectful people. Truck is still making the sound when u start it More

by genola3
Recommend Dealer
Yes
Employees Worked With
Dilia
May 30, 2025

They were alright I couldn't get a loaner car because they said they didn't have one and I waited longer than expected and they wouldn't called me back when leaving a message!!! More

by dvalerie806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 30, 2025

Everyone there was friendly and very professional, and my car was in finished in no time, More

by artchilders2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Moran
May 28, 2025

Clean waiting area and amenities such as coffee station and water bottles mase waiting time little pleasant. Staffs were professional and courteous. More

by mountainwave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Delilah, was excellent.
May 28, 2025

My experience was the best I've ever had! Great customer service and very friendly More

by yarbrough.misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HEATHER WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The sales and service team members are nice, but the oil changes are really pricey. More

by meghuinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Excellent service and didn’t take long at all. Would definitely come back for the rest of my car upkeep! The waiting area was very clean, nice looking and quiet. More

by akiragolida
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, i think that’s his name .
May 15, 2025

In scheduling service for my car, it was made easier in that it was picked up at a good time and was returned on the completion of the service at a good time. I did not have to get out of the house on thi More

by THELADYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deliah
May 14, 2025

Friendly and efficient service! In and out in good time. very satisfied. Everyone was very courteous. More

by barjimw1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 13, 2025

They are professional and courteous they explained every detail and service manager is awesome front staff is very helpful as well More

by cecil.lamphier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...