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Crain Kia of Conway - Service Center

Conway, AR

4.7
953 Reviews

953 Reviews of Crain Kia of Conway - Service Center

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June 07, 2025

Jeramie is such a joy and pleasure and made the whole experience fun. Dropped my vehicle off at 730 and it was ready at 830. More

by LaTrisha Biggerstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie in Service
June 07, 2025

I would like to say thank you, Justin for an excellent customer service even on his day off he tried to help. More

by mdbosita05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin over at service dept
June 05, 2025

Its very clean here, Short wait time and Justin was awesome. Good product recommendation for vehicle longevity More

by HHBNYCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Coultas
June 05, 2025

They were all friendly, and helpful and courteous no waiting and they were finished with my old change 15 minutes faster than they said they would More

by timhess83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Moran
June 05, 2025

Jeramie in the service department was awesome. He did a great job of explaining all the KIA recommendations for my 2025 KIA Telluride. Everyone was extremely friendly. I arrived at my appoin More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
June 05, 2025

Service was great and everyone was so kind. The service was quick and recommended things to watch out for on my vehicle. Love the entire service department! More

by tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Staff is friendly and helpful. Shuttle service is available along with water or coffee in a clean waiting area. More

by tamirmoore57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
June 04, 2025

They are knowledgeable, professional, and listen to the wants and needs of the customers. Love working with them. More

by HSPHILLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The folks at Crain Kia of Conway are always very friendly each time I take my car in for maintenance service. More

by teresa0856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Moran
June 01, 2025

They are Professional, knowledgeable, and look for what customers want. I am pleased with my service. More

by HSPHILLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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