Crain Kia of Conway - Service Center

We love using Crain Kia! The service is always great and we feel at home here. We never use anyone else. The service is always great and we feel at home here. We never use anyone else. More

Fast service. Friendly staff. And no problems what so ever. Definitely will be coming back Friendly staff. And no problems what so ever. Definitely will be coming back More

Crain Kia did a great job with the service of our vehicle. Their techs were nice and facility was very clean. vehicle. Their techs were nice and facility was very clean. More

I can't say enough good things about the incredible service at Crain Kia of Conway! I had dropped off my “Nana Van” for an oil change and ended up needing to swing by earlier than planned because I acc service at Crain Kia of Conway! I had dropped off my “Nana Van” for an oil change and ended up needing to swing by earlier than planned because I accidentally left my grandson’s beach towel inside. I figured I’d just grab the towel and be on my way to drop him at VBS, but the service manager Justin Coultas was so kind and said, “Let’s see where your van is.” To my surprise, it was already done—and being washed! He offered to go ahead and let me take it, even though I was early. I was elated! This small act of flexibility made a big difference, letting me get my grandson to VBS on time without having to ride-share with my husband. They got me in and out in no time, were incredibly accommodating, and not the least bit bothered by my early arrival. It’s rare to find service like this—efficient, thoughtful, and customer-first. Huge thanks to the team for taking care of both me and my Nana Van so well! It’s refreshing to know there’s still a dealership that values your time and treats your car with care. OH and they vacuumed the front of my van!!!!!!! I was NOT expecting that and it really needed it. I was so grateful for the extra touches above and beyond! Highly recommend this team for anyone looking for reliable, on-time service with a smile. I’ll definitely be back! More

Great people to work with! Everyone was extremely helpful and service was completed in a reasonable amount of time. Everyone was extremely helpful and service was completed in a reasonable amount of time. More

Mr. Jeramie always gets me in and out. Very knowledgeable about things and pleasant. Always has a smile on his face. Which if I am having a crazy day that smile of his makes my day. about things and pleasant. Always has a smile on his face. Which if I am having a crazy day that smile of his makes my day. More

Excellent service very freindly. was in for the normal service which they were. Very thorough. Washed the car which is nice.only about an hour and done.very happy with the Kia pe was in for the normal service which they were. Very thorough. Washed the car which is nice.only about an hour and done.very happy with the Kia people. More

Courteous and professional. I was greeted immediately with no wait. I was asked if I needed a ride somewhere when I said I was dropping off. I was greeted immediately with no wait. I was asked if I needed a ride somewhere when I said I was dropping off. More

I always get excellent service when I visit Crain Kia in Conway. Everyone is friendly and knowledgeable. Conway. Everyone is friendly and knowledgeable. More