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Crain Kia of Conway

Conway, AR

Overview
Employees
Reviews
Vehicles
4.8
2,201 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,201 reviews

May 08, 2025

Very clean. Great customer service. My service representative kept me updated with process of my car. More

by SHERRIAKINS33
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 08, 2025

Making an appointment was easy the greeting was very personal and professional Loved having my car washed More

by nantz_stacy
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeramie Y#7618
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May 06, 2025

Dealership was clean, sales team was very polite and not pushy to try to get you to buy. More

by rd_controller
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Recommend Dealer
Yes
Employees Worked With
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVEN FINCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

The car was detailed right before we came to pick it up but was still dirty. Not to say it was bad, just looked like your basic normal joe type cleaning that lives on a chicken farm, not a detail. Hence th More

by jeremybran503
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Micah Rhodes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crain Kia of Conway responded

Mr. Branham, at Crain KIA of Conway we aim for quality service on each vehicle we sell. Since you are disappointed with the detail on your Used - 2024 KIA Sportage, please contact me and we will schedule a time for you to get another detail. Also, we offer free car washes to our Sales Customers. Drive in to our Service Department, at your convenience, to get your vehicle washed. I spoke with you 5-5-25 regarding your vehicle not having a spare tire. You and Micah (Salesman) discussed the spare tire was missing from this Used 2024 Sportage. It was a mutual agreement between you and Micah that you still wanted to purchase the vehicle after discussing the spare tire. You stated to me in our conversation, "I agreed to purchase the vehicle without the spare tire because I was tired and wanted to leave". I offered to get an estimate on a spare tire for you from our Parts Department or let you speak with Parts, and you refused. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

May 05, 2025

I wasn't really looking to buy another vehicle. My assistant was awesome. She help me, this is why I purchased another. More

by mmcarter0605
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
CAMILLE BURTON
5.0
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May 04, 2025

Great service. Always a positive experience with all team members. Jeremy is the man to go to More

by zee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 04, 2025

I was hesitant on buying a new car, but Andrew and his great customer service convinced me otherwise. A very smooth process, he definitely earned my business! More

by hsimmonsiii
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW PECK
5.0
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May 03, 2025

Great customer service. Communicate about everything that’s going on with my vehicle. Very knowledgeable. More

by SHERRIAKINS33
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in automotive
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May 03, 2025

Great people, service. Great customer service and communication. Jeremy let me know step by step process with my shortage. More

by SHERRIAKINS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 03, 2025

Very friendly and helpful. They quickly got me into a beautiful new Seltos and lowered my payments. More

by VAUGHN112358
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW MURRAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
ADAM TURNBULL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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