Crain Hyundai of Little Rock

Excellent Customer Service The Crain Team made our purchase a pleasure. Buying a new car can be stressful and intimidating. The friendly manner and professional knowledge of the The Crain Team made our purchase a pleasure. Buying a new car can be stressful and intimidating. The friendly manner and professional knowledge of the Crain staff made our decision an easy one. More

My Experience Buying a Hyundai This is second car I have ever purchased in Arkansas. First new car was a cash purchase and price was the discounted price and same price for taxing. This is second car I have ever purchased in Arkansas. First new car was a cash purchase and price was the discounted price and same price for taxing. On this car salesperson said I would not get discounted price unless I financed it through Hyundai. I was surprised when the bill of sale (that came in mail) was higher than my purchase order price. I did some research online and found out that some states are allowed to add the "rebated" amount back into price for tax purposes. I didn't like it but had signed all papers. The term rebate had never been used in our discussions with the salesman. I was also told by finance only recalls and defective parts listed would be covered in the warranty that comes with a new vehicle. I was urged to buy extended warranty so that my coverage would be extended 3 years longer than original warranty. I did not expect to be taxed on this extended warranty, since it is insurance. This confusion colored my car buying experience. I am retired military and have bought new cars in CA,VA, FL,MS, and AR. Sales and finance have worked with me to explain the bill of sale. Of course I was not able to discuss this with them as they were off the day I got my bill of sale. I talked with them after I had researched the internet. Service department has been great. More

Great Customer Service! Everyone that helped us was awesome and did everything in their power to give us the best deal and great rates for financing! Will definitely reccomen Everyone that helped us was awesome and did everything in their power to give us the best deal and great rates for financing! Will definitely reccomend this dealership to my friends and family! More

Crain Two Thumbs Up!! Eric took great care of us and Crain Hyundai was great to work with. This Santa Fe was purchased for my 16 year old daughter and she loves it. Eric took great care of us and Crain Hyundai was great to work with. This Santa Fe was purchased for my 16 year old daughter and she loves it. More

review of purchase I had a great experience purchasing my new car from Mark Madison. He understood what I was looking for and was straight forward about pricing. I had a great experience purchasing my new car from Mark Madison. He understood what I was looking for and was straight forward about pricing. More

Great Fathers Day Gift I can't remember the salemans name that sold me the car but I do remember he was very friendly, patient and upfront about everything during the purcha I can't remember the salemans name that sold me the car but I do remember he was very friendly, patient and upfront about everything during the purchase process. I never felt pressured. The lady Ariel that did the final paperwork was very professional with how she explained everything. My car buyer experience as a first time buyer was excellent thanks Crain Hyundai.. More

Happiness Immanuel and Brian were an amazing team. They were professional and extremely passionate about getting my car note to where it needed to be for my new Immanuel and Brian were an amazing team. They were professional and extremely passionate about getting my car note to where it needed to be for my new family. I really appreciate all their hard work for me. I feel 100% safer while in a small SUV verses a sedan with my baby. More

New car engine lock The wonderfully inept auto technician forgot to put oil in the car during it's second oil change. Only 9k miles on a brand new Tuscon and now engine l The wonderfully inept auto technician forgot to put oil in the car during it's second oil change. Only 9k miles on a brand new Tuscon and now engine lock had my girlfriend stranded in Conway. The car got towed to another dealership where it sits now, and will never run the same again. Oh, and that's after being overcharged for said oil change, which Crain initially refused to remedy until I called corporate who set them straight. Hopefully another call to corporate will yield similar results. More

2016 Tuscon I had an great experience at Crain hyundai and I would recommend mark to everyone I know! He knew exactly what I wanted in a car and listened to my ne I had an great experience at Crain hyundai and I would recommend mark to everyone I know! He knew exactly what I wanted in a car and listened to my needs. More

RAM Overall it was a good experience. Decided to buy another Hyundai due to the durability of the 2002 Santa Fe we currently own. It's been a very dependa Overall it was a good experience. Decided to buy another Hyundai due to the durability of the 2002 Santa Fe we currently own. It's been a very dependable automobile. More