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Craig Smith Chevrolet

Galion, OH

4.8
117 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 117 reviews

November 10, 2023

For years I bought from Weekly in Butler till I started talking to Tony at a Malabar. He told me about the re do on the Silverado. So after awhile I ended up stopping in and getting one months later. But I More

by rvlife5678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Craig Smith Chevrolet responded

This is exactly what we love to hear! Tony really cares about his job and wants every customer to be completely satisfied during and after the purchase. His dedication to customers doesn't stop once purchased. Come on back anytime!

November 03, 2023

Very welcoming, fast service! ! Top notch dealership! Look forward to doing business again in the future. More

by Matt yeager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Craig Smith Chevrolet responded

LOVE, LOVE, LOVE hearing this! Thank you so much Matt for allowing Tony and our dealership find you the perfect car!

November 03, 2023

Loved buying my truck here I drove 4 hours because they did not add stupid things to it. Tony was great. I will be back More

by williamsZZ45ZZ
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Craig Smith Chevrolet responded

Thank you Bill for coming all that way and finding you perfect truck! It's so important to NOT find "stupid things" as you stated. There is nothing more frustrating to think the price is one thing and then realizing it's something totally different.

October 31, 2023

Chris made the car buying process simple and as efficient as possible. I would definitely recommend Chris if you are looking to buy a car. More

by andrewnr25@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Craig Smith Chevrolet responded

What a gorgeous car Andrew!! So happy you were able to find the perfect vehicle and that Chris was able to help with the process.

October 30, 2023

I like the fact that they are local to where I live and they offer a lifetime warranty More

by danlynbut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ganshorn
Oct 31, 2023 -

Craig Smith Chevrolet responded

The warranty forever is just amazing! There is truly no catch and no cost to you! We appreciate you purchasing your SUV locally at our dealership! We are here when you need your maintenance.

October 30, 2023

Craig Smith Chevrolet was great to work with. Our salesman Chris Ganshorn was professional and helpful along the way! More

by 2023
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Craig Smith Chevrolet responded

This is what we love to hear! We thank you so much for your business and allowing our dealership and Chris help you with your purchase.

October 27, 2023

So far so good. Pleasant folks and service guys have been great to work with More

by Buckeye
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Improperly installed passenger air bag inflator causing harness to pull wires out when glove box was opened. Did scan of vehicle because engine light would come on, but never informed me one of my batteri More

by 14fuzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Sharp
October 25, 2023

Tony was great to work with he was polite and patient and not pushy. I felt like I was dealing with person and not a “Salesman”. It was a smooth easy transaction. I also contacted the dealership via text thr More

by Vernon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alissa the receptionist.
Oct 25, 2023 -

Craig Smith Chevrolet responded

We work so hard to make your entire transaction fun and truly enjoyable. Tony is just great at doing that for sure. Alissa makes sure nothing falls between the cracks and that's so helpful for customers. Thank you for your business! ENJOY!!!

October 25, 2023

Awhile back Tony helped me with getting a truck. I did not have the best credit but they still got me a great rate and a truck with only 28,000 miles. It worked out great. He even went as far as wax More

by IprayEveryDay1299
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Craig Smith Chevrolet responded

We work so hard to get everyone approved, regardless of their credit. We have all had bumps and bruises with our credit along the way. It shouldn't stop you from getting a good, reliable vehicle. That's where we step in and make this happen. Thank you for allowing Tony and our dealership with your purchase.

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