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Craig Smith Chevrolet
Galion, OH
117 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 117 reviews
December 28, 2023
I would like to say that Chris was awesome,he went above and beyond for these customers.Thank you Chris for everything will recommend you two everyone. An Craig Smith too. and beyond for these customers.Thank you Chris for everything will recommend you two everyone. An Craig Smith too. More
by Joella
Employees Worked With
December 18, 2023
We came in recently and got a suv because our car broke down. They were upfront and very open about the history on the suv and what they had done to it. We especially liked their Warranty Forever. I would down. They were upfront and very open about the history on the suv and what they had done to it. We especially liked their Warranty Forever. I would highly recommend on the simple fact how open they were with everything. Tony was a pleasure to work with and super nice. More
by rebeccawright852
December 13, 2023
Chris Ganshorn was awesome to work with highly recommend to deal with him and great dealership to work with overall. to deal with him and great dealership to work with overall. More
by loglesbee
Employees Worked With
December 08, 2023
I had such a great experience from the moment I walked in the door. The people were extremely pleasant and no one was pushy like some other dealerships I was at. Chris Ganshorn was amazing! Thanks again Chri the door. The people were extremely pleasant and no one was pushy like some other dealerships I was at. Chris Ganshorn was amazing! Thanks again Chris for everything! We are loving the new Escalade! More
by Mark Davison
Employees Worked With
November 19, 2023
Chris was very professional and gave great service with my second purchase of a vehicle. my second purchase of a vehicle. More
by dave.hahn
Employees Worked With
November 19, 2023
Chris is the best sales men I know he try’s his best to get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars More
by dave.hahn
Employees Worked With
November 17, 2023
Found exhaust minfold leak the next day that they hid from me by letting the truck warm up before showing it me. Asked them to fix it. They won't. Do not recommend going there, and I will spread the word from me by letting the truck warm up before showing it me. Asked them to fix it. They won't. Do not recommend going there, and I will spread the word of how they are out to push vehicles out and that's it. They do not care about customers. They sent me to another dealership to have their truck fixed Also costing me. More
by nick.013.smith
November 17, 2023
Chris is the best sales men I know he try’s his best to get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars ❤️ get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars ❤️ More
by kimmiebabi18
Employees Worked With
November 17, 2023
My salesman I worked with Tony went above and beyond and he was the third guy who helped me. Originally I worked with John because my salesman was off that day but I had been talking with him alot before ha he was the third guy who helped me. Originally I worked with John because my salesman was off that day but I had been talking with him alot before hand. Even on his day off he called in and checked to make sure I got my Free hat I jokingly asked about but he went ahead and still got it for me. Days later I went in just with a question and my salesman was with another person but Chris another salesman was happy to show me how to re hook my cell phone up. These guys are just great and it means alot. Tony even hid thank you notes in my car to find later on. It just was a nice touch. More
by StillWillHague526
