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Craig Smith Chevrolet

Galion, OH

4.8
117 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 117 reviews

June 01, 2024

They go above and beyond for people in getting them in a vehicle. My family and I are beyond grateful for all of them. Chris and his manager I can’t thank them enough. And thank you to the rest of the sales More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager of Craig Smith
May 07, 2024

Chris was a big help he was amazing to work with i was not sure i was going to be able to get help but he did and got me approved and got me my truck More

by lindseylarson48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Craig Smith Chevrolet responded

Just because your "think" you can't get approved because of some bumps in the road, doesn't mean we can't get you approved! Never be afraid to just call us or stop in. Thank you so much Lindsey for allowing us to help you find that perfect truck!

May 04, 2024

Easy to work with and great customer service. Definitely would recommend to everyone. Thank you for making the car buying process easy. More

by kayde45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Craig Smith Chevrolet responded

Thank you so much for coming to Craig Smith Chevrolet. Chris was excited to help you and we are glad everything went so smoothly.

April 30, 2024

Chris did a great job helping me trade my truck for a brand new Chevy trax! If you go there ask for him More

by deb.musselman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Craig Smith Chevrolet responded

What a gorgeous Trax!!! We are so happy that you found that perfect vehicle for you needs. Please come back anytime should you need anything.

April 29, 2024

I had a great experience at Craig Smith Chevrolet. Tony Coleman was my salesman and he was very knowledgeable, friendly, helpful and professional. Buying a car can be intimidating and stressful but T More

by gmaprp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Brown
Apr 29, 2024 -

Craig Smith Chevrolet responded

Thank you so much Joanne for sharing your excellent experience! That Trax was absolutely gorgeous and we know you are going to love it! Should you need anything, know that Tony and Tyler are here for you today and in the future. Thank you again!!

April 28, 2024

Outstanding customer service. We were treated like family, with care and kindness. Great price and inventory. Thank you More

by Connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Craig Smith Chevrolet responded

Thank you so much Connie for the outstanding review! Chris works so hard to make the process quick and thorough. We love hearing about these great experiences! Thank you so much for choosing our dealership!!!

April 22, 2024

This dealership worked with me and gave me everything I wanted. Highly recommended Chris. Thank you for all the help! More

by Tbrodzenski1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Craig Smith Chevrolet responded

We will be here for you during the purchase and after the purchase! Thank you for choosing Craig Smith and Chris! We appreciate your business so much!!

April 13, 2024

Thank you for the great customer service and friendly atmosphere. We enjoyed our buying experience. More

by marilynehmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Craig Smith Chevrolet responded

Thank you Marilyn for trusting Chris and our dealership with your purchase. We know you will love your Chevy and should you need anything, know we are just a phone call away.

April 13, 2024

Very honest and helpful. Best possible experience with a dealership. First time car buyer and I am very pleased with my experience. Would 100% recommend! More

by Mattbettis556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Craig Smith Chevrolet responded

What a compliment and we thank you Matt! It's important to find that perfect car and with being a first time buyer, that can be stressful. So glad that Chris was able to help ease your mind. We know you will love your Equinox!!

April 13, 2024

Chris always goes above and beyond to make sure we are taken care of. I am a return customer because he has always treated me with the up most respect. More

by Megan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Apr 15, 2024 -

Craig Smith Chevrolet responded

That is what is most important Megan! You are the buyer and you should be treated with the upmost respect the entire time you are at our dealership (especially after the sale). Thank you for your return business!!

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