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Craig Smith Chevrolet
Galion, OH
117 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 117 reviews
August 21, 2024
To put in perspective, It’s been 10 years since previous purchase. Chris streamlined exemplary customer care! The Craig Smith team worked seamlessly together. Thank you Chris, Tyler, George and Pauline!! I purchase. Chris streamlined exemplary customer care! The Craig Smith team worked seamlessly together. Thank you Chris, Tyler, George and Pauline!! I’ll be back soon! More
by Leti
August 06, 2024
Tony was great. He was very patient with me and walked me through everything. Ty Tony He was very patient with me and walked me through everything. Ty Tony More
by barbararainey73
Employees Worked With
August 05, 2024
Great dealership to work with. Salesman Tony was very helpful and knowledgeable throughout the whole process! Tyler in finance was great and friendly! Would do business there again Salesman Tony was very helpful and knowledgeable throughout the whole process! Tyler in finance was great and friendly! Would do business there again. Thanks for the nice truck!👍 More
by danandmary31
Employees Worked With
August 01, 2024
Chris understands. His team worked with us to keep me in my price range. Every detail was minded, and I left knowing I got the best possible deal available. You can not His team worked with us to keep me in my price range. Every detail was minded, and I left knowing I got the best possible deal available. You can not go wrong here. They won't let you. More
by brandonsharp
Employees Worked With
Can't remember his name but the gentleman that handled the title/warranty is a stand up guy.
July 29, 2024
Great to work with. Highly recommend. Made the process of getting a nice vehicle easy Highly recommend. Made the process of getting a nice vehicle easy More
by Dustinj8855
July 27, 2024
Have always had a good experience with the dealer department 3 cars ... Getting cars worked on there not so much department 3 cars ... Getting cars worked on there not so much More
by Doug
Employees Worked With
July 26, 2024
The place was super clean and spacious. The lot was filled with a ton of great deals. I had to bring my 16 month old with us to car shop and everyone there was wicked awesome with her. Will The lot was filled with a ton of great deals. I had to bring my 16 month old with us to car shop and everyone there was wicked awesome with her. Willow and I did most of our business by sitting on the floor or walking around the shop floor. The guys all stopped to talk to her. Chris gave her a smiley ball which was perfect as she has a thing with smiley faces. More
by Chanda.groves
July 19, 2024
Chris and Tony did a great job helping us get our third vehicle from Craig smith Chevrolet. We are very pleased with our experience! vehicle from Craig smith Chevrolet. We are very pleased with our experience! More
by mra54cwa48
July 12, 2024
Chris and Tyler were super helpful through a stressful situation! The put their dedication into helping us and getting what we want! situation! The put their dedication into helping us and getting what we want! More
by autumnhinds21
July 10, 2024
The sales personnel were very polite and very professional in every aspect of their job I really enjoyed their mannerisms, I would certainly returning and purchase a vehicle in the future, Chr professional in every aspect of their job I really enjoyed their mannerisms, I would certainly returning and purchase a vehicle in the future, Chris was exceptionally helpful in all aspects of buying a truck. More
by Jstone8951
Employees Worked With
