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Craig Smith Chevrolet
Galion, OH
123 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 123 reviews
December 23, 2024
Chris really went out of his way to take care of us throughout the whole process of buying a car. It was pretty quick and painless. We'll certainly look to buy another car through Craig Smith Auto. throughout the whole process of buying a car. It was pretty quick and painless. We'll certainly look to buy another car through Craig Smith Auto. More
by mamzsafford
Employees Worked With
December 17, 2024
Thank you to Chris at Craig Smith Chevrolet for helping me with the purchase of my new car. Chris, Tyler, and all the staff there go above and beyond for their customers. The customer service and support t me with the purchase of my new car. Chris, Tyler, and all the staff there go above and beyond for their customers. The customer service and support they provide even after a purchase is what keeps us coming back! They are friendly, never pushy, and were happy to help until I found the right vehicle. I highly recommend this business for your next vehicle purchase! I am so happy with my new wheels! Thank you Chris and staff at Craig Smith! More
by Melissa
December 16, 2024
We just purchased our first new car in 30years and Chris Ganshorn made it the easiest decision to make. He was wonderful to work with. Knowledgeable, professional and kind. Ganshorn made it the easiest decision to make. He was wonderful to work with. Knowledgeable, professional and kind. More
by K. Gottfried
December 13, 2024
Very impressed with Craig Smith. Chris was able get me out of my lease and into my next vehicle in such a timely manner. He answered all of my questions throughly and made purchasing Chris was able get me out of my lease and into my next vehicle in such a timely manner. He answered all of my questions throughly and made purchasing my car a positive experience. More
by manderz94
Employees Worked With
December 12, 2024
I had such a great experience with Craig Smith. They are very professional and helpful! Ask for Chris! They are very professional and helpful! Ask for Chris! More
by Corwinm1
Employees Worked With
December 12, 2024
Very happy with my new Chevrolet. Wonderful service and very Knowledgeable and courteous thank you again Wonderful service and very Knowledgeable and courteous thank you again More
by nmiley2015
Employees Worked With
November 19, 2024
Been a customer since about 2011. These very genuine employees always take care of me, Always! Chris in Sales is the best IMO, he truly cares and pays attention to every detail. Tony These very genuine employees always take care of me, Always! Chris in Sales is the best IMO, he truly cares and pays attention to every detail. Tony was a help as well. Mark, in Service is Top notch everytime I’ve needed something repaired, he’s the go to guy. He listens and gets your issue resolved. You’re in good hands with Craig Smith. More
by Harley1Davidson
November 18, 2024
Thanks Tony for showing me how to use this app. ... ty ty ty ty ty ... ty ty ty ty ty More
by kevin_mccane
October 24, 2024
I trade vehicles very often and this dealership is the only one who went through all the features on my truck!!! I am very impressed with everything about them...friendly, very helpful and just a pleasur only one who went through all the features on my truck!!! I am very impressed with everything about them...friendly, very helpful and just a pleasure to deal with....they will be my go to dealer now!!! More
by Alexina
Employees Worked With
October 23, 2024
Dealership and people were all amazing! Everyone was very helpful and enjoyable to do work with! Everyone was very helpful and enjoyable to do work with! More
by Jada
