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Craig Smith Chevrolet

Galion, OH

4.8
148 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 148 reviews

March 24, 2025

They treated us with respect and honesty, didn't try to sell anything useless .I would highly recommend them More

by ronaldwonderly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Craig Smith Chevrolet responded

We will always treat you with respect and honesty because without that, what are we? It's your decision on a vehicle and all we can do is show you the vehicle and teach you the bells and whistles. You need to decide if it fits your desire and budget. Thank you so much Ronald!

March 07, 2025

I bought a used Z06 from out of state and they helped make the transaction easy and secure answering all of my questions even after the sale was complete! Great customer service! More

by Wildside808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Craig Smith Chevrolet responded

People think they need to come to the dealership to purchase a vehicle and that's just not true. We can get you on a video chat and show you everything about the vehicle. If you live locally, we will bring you the paperwork and deliver the vehicle. Thank you for your great review!

February 27, 2025

Jacob was very helpful in finding the perfect car for me and helpful with the whole car buying process! More

by maddyhartman13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Craig Smith Chevrolet responded

Jacob is pretty awesome for sure, Maddy! Thank you for sharing your experience at our dealership. We value your business! Know Jacob is here should you have any questions.

February 16, 2025

jake was super nice and very accommodating when we wanted to look at multiple cars. he set them all side by side and that made it super nice to compare them. xxxx of good guy. More

by bogger331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Craig Smith Chevrolet responded

Love this review because that's what Jacob and our staff is so good at doing! We aren't a huge dealership that is just pushing customers in and out. We sit down with you and find all the vehicles you like. We put them side-by-side and let you test drive them all. Then, you can make a truly sound decision on your next vehicle. It's about you and not us.

February 11, 2025

Very friendly atmosphere. Jacob was very helpful and professional. We were very pleased with the way we were treated and taken care of. We would definitely recommend Jacob and More

by Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Mar 29, 2025 -

Craig Smith Chevrolet responded

This is the best compliment that Jacob could receive. You referring him to your family and friends says he really did the job with patient and attention to detail. Thank you so much for your review!

February 11, 2025

Everything was pretty good. Couple issues with the vehicle. I would have tried to negotiate if I had spent more time looking at it but it was snowing.. Didn't feel rushed to buy More

by kmwelds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Craig Smith Chevrolet responded

The process can sometimes be long and we apologize. We have new ways of processing paperwork that should speed up the time going forward. A lot can now be done before you walk in the door because we know your time is valuable!

February 09, 2025

Craig Smith Chevrolet is a great place to purchase a new or used vehicle. It was great working with Tony there to get me set up for a loan on a truck, he made it fairly simple and easy to get everything set More

by mccoyc650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Craig Smith Chevrolet responded

Thank you so much for sharing your experience! We work hard to make sure every customer gets treated with the upmost respect and gets exactly what they want. Please know we are here for you and will be in the future.

February 05, 2025

Jake was a big help finding me a new car 1000% recommend him he’s the best! More

by Jdcrider72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Craig Smith Chevrolet responded

Welcome to the team, Jake! We're excited to hear that you've been such a great fit and are really exceeding expectations. Thank you for this kind review! We truly appreciate it!

February 03, 2025

I always dealt with Chris whenever I got to Craig Smith Chevrolet. He has always bent over backwards to help me get exactly what I am looking for. He's a very genuine person. That's important to me. I will More

by James T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Craig Smith Chevrolet responded

You are so correct James! Chris goes the extra mile with every customer. He takes his job very seriously and everyone is very important to him. Thank you for your loyalty to him!

February 01, 2025

I walked away very happy! !! Chris was a pleasure to deal with as was all of Craig Smith!!! Thank you for putting me in my first brand new car!!! More

by Sandismith73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Craig Smith Chevrolet responded

That is SO EXCITING Sandi! So glad to hear you were able to get your first brand new car! Thank you for allowing Chris and Craig Smith Chevrolet help you with this process. Congratulations!!

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