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Craig Smith Chevrolet

Galion, OH

4.9
171 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 171 reviews

June 10, 2025

Chris was extremely helpful and quick to respond with any questions or text messages. Everything was ready and waiting when I came to the dealership. It was a great experience. Thanks Chris!! More

by Shelby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Chris is extremely professional and transparent. He listens and really cares about his customers. I highly recommend! More

by localhandymanforhire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Craig Smith Chevrolet responded

We certainly appreciate Chris and all the hard work he does. Thank you so much for sharing your experience!!

June 08, 2025

I think that this dealership is pretty great I've been going to this dealership for years and haven't been disappointed in them yet More

by brandonr781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Craig Smith Chevrolet responded

That is a huge compliment Brandon and we appreciate it! Being a return customer lets us know we are still doing everything we can for you. Thank you for your loyalty!

June 07, 2025

Craig Smith employees have always went out of their way to help me get the vehicle I've wanted! Chris Ganshorn went above and beyond to get me the best price for my trade in. Which saved me money on my new More

by Sally Stover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Craig Smith Chevrolet responded

This is just great to hear Sally! We love hearing that you are saving money and in a new vehicle. Know we are all here for you. Enjoy!

June 05, 2025

Great service. My 2024 Silverado RST was just as nice in person as the sales add described. Few minor dings and scraps from being used but great overall vehicle. More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy the R/V and Tractor financer.
Jun 09, 2025 -

Craig Smith Chevrolet responded

Thank you so much for sharing your experience, Jordan. We work very hard to explain every ding in a vehicle before you drive all the way to the dealership.

June 03, 2025

Awesome experience! ! Jacob and Tyler were great!! Thank you both for the great experience on the purchase of my new car More

by loveernursing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler- finance manager
Jun 09, 2025 -

Craig Smith Chevrolet responded

We love awesome experiences! Thank you so much for letting us know that Jacob and Tyler again went above and beyond. Thank you for choosing our dealership.

June 02, 2025

You guys are great. I love my new car I will see you at my first free oil change More

by roxannehill634
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Craig Smith Chevrolet responded

Congratulations and know we will be right here ready for that oil change. Thank you so much Roxanne!

June 01, 2025

Chris Ganshorn helped me buy this beauty! Very helpful and got it done all in the same day! Highly recommend if you need a vehicle! More

by Angela creamer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Craig Smith Chevrolet responded

That is an AMAZING GMC! So glad that you found the perfect SUV for you, and especially that one. Thank you so much for sharing your experience with Chris. We think he's pretty amazing also.

May 31, 2025

Very pleasant salesman to work. was easy to work with , he was very kind and knowledgeable went out of his to help us in ways he didn’t have to. Would recommend him to others More

by Mike.gabler1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Craig Smith Chevrolet responded

Thank you so much Mike for sharing. Tony will go the extra mile each time to make sure you get exactly what you want for what you can afford. Don't let other dealerships tell you what you want. Not here!

May 30, 2025

Noise came back and they rescheduled new appointment right away to correct.follow up was quick More

by gkrautlarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Craig Smith Chevrolet responded

Sometimes things happen like this but it's great to hear that they quickly got you back in and got the problem fixed. Thank you so much for allowing us to make this right. We aren't perfect, even if we try with everything. Thank you again!

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