Cowboy Kia

Tommy is the rudest person I have ever met. He should not be working with people at all. When I was trying to get my payment where I wanted it, he said you make (x) amount of money, what's the problem? The p be working with people at all. When I was trying to get my payment where I wanted it, he said you make (x) amount of money, what's the problem? The problem was that I didn't want to spend all of my income on a car payment. It doesn't matter anyway. I told him what I wanted and they told me in the beginning they could get it where I wanted. They never did. I should have left then. In the beginning I told them I had $1000 for a down payment, they said that was fine. In the final steps of the paperwork they told me they wanted $2000. So I said o.k. They told me I had a month to come up with the other $1000. I came in the next day with a posted dated check, I was told they don't take post dated checks, that I had to pay it all then. Then the cashier guy said they hold checks for 3 weeks, max. Tommy found someone (who knew her job) that said they do in fact hold checks. I was also given a "We Owe You" slip, this had the things that are wrong with the car that they promised to fix. Not only do the people inside (Tommy) not have any clue what there service department can or can't do, they also don't anything about their hours over there. We thought it needed a front end alignment because it was pulling to the right. The service people said it didn't need an alignment, just a tire replaced. I got my car back yesterday and now it's pulling to the left even worse than it was to the right. I don't even want to deal with these idiots anymore. I'm so frustrated with them. More

Buying a car from this dealer was the worst experience of my life. I bought some add-ons for my car. DO NOT DO THIS! My sunroof broke within 2 months, and the rest of small work that was done took almost 8 my life. I bought some add-ons for my car. DO NOT DO THIS! My sunroof broke within 2 months, and the rest of small work that was done took almost 8 weeks when it was supposed to take 1 week at the most. When I did get my car back, the gps was broken and outdated by at least 5 years even though I paid for it. The staff did not return my phone calls, they were rude, and even the General Manager did not have decency to help me. I have told everyone I know NOT to use this dealer if you want to have a good car buying experience. It was a nightmare. More

Buying a car from this dealer was the worst experience of my life. I bought some add-ons for my car. DO NOT DO THIS! My sunroof broke within 2 months, and the rest of small work that was done took almost 8 my life. I bought some add-ons for my car. DO NOT DO THIS! My sunroof broke within 2 months, and the rest of small work that was done took almost 8 weeks when it was supposed to take 1 week at the most. When I did get my car back, the gps was broken and outdated by at least 5 years even though I paid for it. The staff did not return my phone calls, they were rude, and even the General Manager did not have decency to help me. I have told everyone I know NOT to use this dealer if you want to have a good car buying experience. It was a nightmare. More