Cowboy Kia
Conroe, TX
Filter Reviews by Keyword
By Type
Showing 536 reviews
Was told when I bought my new Kia the dealer provided loaner cars. They do not plus they wanted to keep the car for one week to fix non-functioning license plate lights! The Cowboy culture they promote d loaner cars. They do not plus they wanted to keep the car for one week to fix non-functioning license plate lights! The Cowboy culture they promote does not exist! More
An overall good experience. My salesman, Tim Edwards, was very helpful and he really tried, and succeeded, to make sure my purchase was exceptionally positive. My salesman, Tim Edwards, was very helpful and he really tried, and succeeded, to make sure my purchase was exceptionally positive. More
Mr. Johnathan was a true blessing in the purchase of my new vehicle, I came in Jesus’s name not knowing what type of vehicle but I knew he was going to do everything he knew to help me and he did!!!! Thank new vehicle, I came in Jesus’s name not knowing what type of vehicle but I knew he was going to do everything he knew to help me and he did!!!! Thank you soooo much!!!!!! King More
Cowboy Kia made this experience of purchasing a 2023 Kia Soul painless and listened to all my needs. Definitely customer service driven Soul painless and listened to all my needs. Definitely customer service driven More
Cowboy Kia mailed my plates, registration, and spare key to an address three hours from where I actually live. I gave explicit instructions, more than once, not to mail to that address and my instructions w to an address three hours from where I actually live. I gave explicit instructions, more than once, not to mail to that address and my instructions were ignored. They claim no responsibility. More
Cowboy Kia and Mason worked hard to earn my business. And they sure did. Everyone was just super helpful. I will definitely refer them to all my friends. And they sure did. Everyone was just super helpful. I will definitely refer them to all my friends. More
Jeremy tried but unfortunately his sales manager (name unknown) and their finance manager (name unknown). Their names are unknown because they made Jeremy look like a dummy because they never came out and unknown) and their finance manager (name unknown). Their names are unknown because they made Jeremy look like a dummy because they never came out and kept playing the typical what monthly rate were you trying to get. I asked many times what the interest rate was for a person that had a credit rating of better 825? I had finally had enough and decided to leave. I went to the car and realized that they were charging 11% plus an additional $3500.00 for a KIA plan PLUS an additional 10000.00 over invoice even though the going rate is 7%. We were going to order a Telluride and wait 90 days. Went across the freeway and bought a Hyundai Palliside Limited from Weisner, Same vehicle (motor, transmission and powertrain) with at least 1 1/2 times all the bells and whistles and twice the warranty for a whole lot less money. Plus we are driving it now. I would not recommend anyone to buy a new vehicle from Cowboy KIa! More
Thank you Donnie Hicks for exceptional service in fixing our Kia Rio. Your service was great with lots of communication along the way and we had a special surprise at pickup. Donnie took the time to buff ou our Kia Rio. Your service was great with lots of communication along the way and we had a special surprise at pickup. Donnie took the time to buff out some spots on our driver side door that had just been left by a careless driver. Thank you for going above and beyond and taking such good care of us. More