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Cowboy Kia
Conroe, TX
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
December 25, 2015
Dealer Won't Disclose Total Price For New Sorrento I have been communicating with Veronica to obtain the TOTAL price of the vehicle I am interested in purchasing. I live 200+ miles away and want to ma I have been communicating with Veronica to obtain the TOTAL price of the vehicle I am interested in purchasing. I live 200+ miles away and want to make sure that the car is still available and also know what the TOTAL price I will pay prior to driving to the dealer. Veronica refused to provide the details as she informed me that it is against the Dealer's policy. If Cowboy Kia is trying to attract Buyers outside of 25 mile radius of the Dealership they may as well forget that as who travels 200+ miles just to find out the TOTAL price may/will be more than they want to pay. I have purchased many cars over the years from Dealers 1,000 miles away BUT they sent me the FULL details and in many cases the contract in advance of setting foot into the Dealership. I guess both of us loose out a potential deal. More
by LSIRVINGTX
Employees Worked With
Veronica Hewitt
December 23, 2015
I feel good... 12.22.15.... I just purchased my 3rd vehicle from Cowboy Kia... Why because they work with you. My sell reps William Moore NEVER said nothing negat 12.22.15.... I just purchased my 3rd vehicle from Cowboy Kia... Why because they work with you. My sell reps William Moore NEVER said nothing negative. He asked me want I wanted for my daughter and i told him.... Will and Derrick Straughter worked until my daughter came and picked ul her NEW Optima. The financial officer negotiate for me... it was just amazing. .. just THANK YOU More
by I feel good
Employees Worked With
I don't remember his name..but awesome , Derrick Straughter, William Moore
December 23, 2015
Very pleasant to purchase a new vehicle from Kia cowboy kia is a very pleasant place , the team they have there are very nice people you fell at home. I'm so glad I went there and bout a my car. I cowboy kia is a very pleasant place , the team they have there are very nice people you fell at home. I'm so glad I went there and bout a my car. I know I made the right decision, cowboy kia will always be there for me. thank you More
by phillips s2016
Employees Worked With
Charles Henderson
December 22, 2015
FYI>>>All good review have been bought with $100 gift cards! We were there for almost 7 hours! At the very end we discovered how the scam worked: 1. Keep the customer there as to create "anxiety" and willingnes We were there for almost 7 hours! At the very end we discovered how the scam worked: 1. Keep the customer there as to create "anxiety" and willingness to just buy a car and escape! 2. The gave us a price that we agreed on. 3. At the end, they did not honor the original agreement and said that is just how it goes! 4. They kept us there all day only to be show an complete LIARS and SNAKES buy giving us a higher payment than we agreed upon. STAY FAR AWAY FROM THIS DEALERSHIP! They give you a $100 gift card ONLY if you go on this site and several others and leave positive feedback..not "real" feedback...but it must be positive. This should be made illegal! I cannot say enough about the HORRIBLE EXPERIENCE we had there. Took our car keys and refused to give them back several times when we wanted to leave. I almost called the police. Do yourself a favor and do what we did: After 7 hours of xxxx at Cowboy Kia, we went to DeMondtrond and dealt with a salesperson named George. He had us in and out of there in our new car, with lower payments than we even wanted, with 2 hours!!! Again...STAY AWAY FROM COWBOY KIA! More
by Jhiggins8
Employees Worked With
manager with glasses (how never told us his name), Veronica Hewitt
December 21, 2015
Dishonest Sales Manager, Horrible Experience This is possibly the worst Kia Dealership in Houston! Today, we had a signed offer to buy a 2016 Kia Soul for $17,300 and the Sales Manager refused to This is possibly the worst Kia Dealership in Houston! Today, we had a signed offer to buy a 2016 Kia Soul for $17,300 and the Sales Manager refused to honor it because he claimed he made a mistake and we needed to pay $600 more. Why would we pay extra because the dealer made a mistake? Do you think it's right that the dealer refused to honor a signed sales agreement? I sure don't. We'll never do business with this dealership!!!!! The Salesman, Charles, was outstanding! I planned to give both Charles & the dealership an outstanding review until the Sales Manager did the bait & switch tactic. I actually wrote the car description & stock number on the contract before I signed it, so it's impossible he "made a mistake." This was a planned Bait & Switch!!! More
by Andrea E
Employees Worked With
Charles Henderson, Veronica Hewitt
December 20, 2015
easy to work with..pleasant experience This is my 4th car purchase at this location since 2011..I have been very please and had excellent service...would and have recommended several people This is my 4th car purchase at this location since 2011..I have been very please and had excellent service...would and have recommended several people.. More
by blondie6
Employees Worked With
Mauricio Barrera
December 19, 2015
Buy a car here I went to buy a car, I left with a new friendship. Get Derrick as a sales man. He knows what he's doing. Thank you. I went to buy a car, I left with a new friendship. Get Derrick as a sales man. He knows what he's doing. Thank you. More
by Carchris
Employees Worked With
Derrick Straughter
December 18, 2015
Great Place to buy a Car First time to buy a car by myself and it was a very pleasant experience. Any issue that came up, they wanted to make sure I was happy and they did ev First time to buy a car by myself and it was a very pleasant experience. Any issue that came up, they wanted to make sure I was happy and they did everything to make sure I felt good and comfortable about my car buying experience. I would recommend Cowboy Kia to all my friends More
by 14u
Employees Worked With
Colt Minneci
December 18, 2015
Awesome Salesmen and Department Cowboy Kia dealership was very helpful in finding a car that I liked and was in my price range. They were courteous and worked very hard to meet what Cowboy Kia dealership was very helpful in finding a car that I liked and was in my price range. They were courteous and worked very hard to meet what I required both financially and aesthetically. Virgil Barnes, in particular, searched the lot for the perfect Kia and explained things in a manner that was very easy to understand. I appreciate his help and recommend this dealership. More
by biabrad
December 17, 2015
pulled an all nighter We shopped around online, then decided to come to Cowboy Kia. After several hours looking and test driving two different models and not being satisfie We shopped around online, then decided to come to Cowboy Kia. After several hours looking and test driving two different models and not being satisfied with the colors we finally found the perfect one, the staff stayed until 10:30 pm with us closing the deal. We are so happy with our experience will definetly recommend Cowboy Kia to all our friends. More
by steineckev
Employees Worked With
Veronica Hewitt
