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Cowboy Kia
Conroe, TX
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
February 27, 2016
Bought A Forte The one thing that struck me the most was that Cowboy Kia while a large dealership, I could sense that they weren't JUST trying to sell a car, You cou The one thing that struck me the most was that Cowboy Kia while a large dealership, I could sense that they weren't JUST trying to sell a car, You could feel the genuine concern to put us into a car we could be comfortable driving as well as paying for. Although I gravitated towards the more expensive models the salesman kept my feet on the ground and I ended up with a car I really will enjoy and can afford as I rebuild my credit.. My experience was most excellent. More
by DeWayneI
Employees Worked With
Charles Henderson
February 27, 2016
So Friendly So fast and friendly, will try everything to get what you want how you want it, no matter how long it takes. I was able to drive off the lot the same So fast and friendly, will try everything to get what you want how you want it, no matter how long it takes. I was able to drive off the lot the same day with a new 2016! Very pleased... More
by Kdiannew
Employees Worked With
Tommy Mueller
February 27, 2016
Great Experience From the moment I walked into the dealership the sales people were courteous snd friendly. I had the pleasure of being helped by Ms. Hewitt she was v From the moment I walked into the dealership the sales people were courteous snd friendly. I had the pleasure of being helped by Ms. Hewitt she was very attentive and addressed all my needs. Needless to say I made a deal and I'm very satisfied. More
by Sandra Savage
Employees Worked With
Veronica Hewitt
February 26, 2016
Great Customer Service The saleperson that helped me was Steve Hewitt, he was really helpful and explained everything to me. The finance manager was also really helpful Mr A The saleperson that helped me was Steve Hewitt, he was really helpful and explained everything to me. The finance manager was also really helpful Mr AT. I got a great deal. More
by Saleeka
Employees Worked With
Steve Hewitt
February 26, 2016
Best Car Buying Experience My wife and I had the most wonderful experience buying our new Kia Sportage. I spoke w/ Colt over the phone and he's the one that got us in there. O My wife and I had the most wonderful experience buying our new Kia Sportage. I spoke w/ Colt over the phone and he's the one that got us in there. Our salesman, William Moore, was very friendly and helpful. The finance department didn't hesitate crunching numbers to get our payment to where we wanted it. We couldn't have asked for a better experience. We will definitely be going back when it's time for a new car and highly recommend them to others. More
by E. Bauer
Employees Worked With
William Moore, Colt Minneci
February 26, 2016
Spectacular Experience I went looking to buy a used car with a good deal, but I ended up getting a brand new car for a better deal than I could have ever imagined thanks to I went looking to buy a used car with a good deal, but I ended up getting a brand new car for a better deal than I could have ever imagined thanks to Veronica and her team at Cowboy Kia of Conroe. Not only was there great service provided to me but fast and easy with no games and no run arounds. I ended up taking the car home the same day and I have been enjoying every moment I have had in my car so far. If you are ever looking for the best place to purchase a car new or used, make sure you visit Cowboy Kia of Conroe and ask for Veronica! More
by Ilykj1426
Employees Worked With
Veronica Hewitt
February 26, 2016
Hassle Free Experience The sales team here is attentive to the details and makes car buying as hassle free as possible. Would definitely recommend this dealership to friends The sales team here is attentive to the details and makes car buying as hassle free as possible. Would definitely recommend this dealership to friends. More
by DwayneL
Employees Worked With
Joel Noyola
February 24, 2016
DECEPTIVE PRACTICES If you are looking for a dealership with integrity and that treats it customers ethically; you will make the wrong selection by choosing this dealersh If you are looking for a dealership with integrity and that treats it customers ethically; you will make the wrong selection by choosing this dealership. They will not stand by their advertised pricing at all and are not willing to negotiate even though it is on their website. I saw a vehicle online Sunday evening February 21, 2016 that I was interested in and submitted an online application along with an inquiry about the vehicle. I was contacted by the dealership the very next morning and told to come and pick out a car. I knew the car I wanted and informed Angelica of that along with my wishes of no games. I liked the car and was coming to get it, so if it was unavailable...please don't waste my time and I would assure you that I will not waste yours. So she scheduled me and appointment with Veronica for the same day at 2pm. Little did I know, I was given an appointment to test drive a vehicle that was not on the lot and didn't find this information out until after I traveled 40 minutes to the dealership. Veronica suggested that we move forward with paperwork and I agreed. She never gave me a price for the vehicle and eventually said that she could not discuss this with me only finance could. After making it to finance, I found out that the price of the vehicle was $2,000.00 more than the price listed on several other websites. Not only did the website have a price that was $2,000 lower, there is a banner that reads, “at Cowboy Kia everything is negotiable”. Not only did they not honor their price they were not willing to negotiate the deal. I refused to sign the contract (which should have been completed before I even went to finance) in finance and asked the finance manager to speak with someone about the inconsistency in the price. I left the dealer that evening and no one contacted or spoke with me until I initiated the follow up call the next afternoon. In the phone conversation, I was told that the dealer would not honor the price that was listed on the website and they kept with the shenanigan that the price was a cash only price. There was no indication of a cash price only on any of the websites that I viewed. About an hour later, the dealership changed the prices on the website without any resolution with me. Perhaps they thought the ads were misleading and flat out fraudulent, so they should update the price. I have viewed several sites and complaints all say the same thing about the dealership. I will forward my complaint to the BBB, state of Texas OAG, KIA regional office, KIA Headquarters, and KIA Global and every social media website knows about their unethical practices. More
by Sherika
Employees Worked With
Veronica Hewitt
February 24, 2016
Chinchilla.soul Fast fun courteous very knowledgeable people definitely will bring my kids here when they turn 16 to buy the first car. I'm sure their experience will Fast fun courteous very knowledgeable people definitely will bring my kids here when they turn 16 to buy the first car. I'm sure their experience will be just as knowledgeable fun courteous as mine was and even more can't wait to buy another car thanks Kia Conroe cowboy...thanks guys. More
by DWBF/FDWB
Employees Worked With
Mike Maynard , Anthony Hewitt, Veronica Hewitt
February 24, 2016
Awesome Bought a car from Cowboy Kia and Charles Henderson. Mr.Henderson was awesome and very kind to me and my wife . He explaind all options very well.I wou Bought a car from Cowboy Kia and Charles Henderson. Mr.Henderson was awesome and very kind to me and my wife . He explaind all options very well.I would recommend Charles Henderson and Cowboy Kia Conroe to anyone. This car buying experience was less stressful than the past.And the cash machine was awesome More
by Tommy h
Employees Worked With
Charles Henderson
