Cowboy Kia
Conroe, TX
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Driving husband home after his hip replacement surgery and had a flat on I45. The first place I could pull in to was Cowboy Kia. They quickly put on our spare and got us back on the road. They were kind, and had a flat on I45. The first place I could pull in to was Cowboy Kia. They quickly put on our spare and got us back on the road. They were kind, understanding and went above and beyond to help us. More
The efforts of General Sales Manager Mark Webb and his outstanding crew of Rango, Stormy and Max was impressive. Arriving for our scheduled appointment, Mark was right there, greeting us like we were fam outstanding crew of Rango, Stormy and Max was impressive. Arriving for our scheduled appointment, Mark was right there, greeting us like we were family and sitting down with us and finding out our needs. Of course, he couldn’t stay with us the entire time but he regularly checked in with us to make sure negotiations were proceeding and our needs were being met and he also joined in and helped. As I was driving off in the Telluride, he came running out the front door to again shake my hand before I left. What an amazing experience with Mark and his crew. More
I just wanted to express my gratitude to Jonthan Hartsfield for bringing me my brand new Kia Forte. Jonathan assisted me yesterday and thanks to him, I was able to get the exact car I had in mind. I Hartsfield for bringing me my brand new Kia Forte. Jonathan assisted me yesterday and thanks to him, I was able to get the exact car I had in mind. I really value his time and expertise. More
Mr. Barnes gave me a great experience. I didn't know if I could be able to get into a car, not to mention a brand new car. Mr. Barnes really does care about his customers and he tries his best to give them t could be able to get into a car, not to mention a brand new car. Mr. Barnes really does care about his customers and he tries his best to give them the best options possible. I'm truly grateful to him and his salesman knowledge. I'm truly blessed to have walked in to Cowboy Kia of Conroe and drove off in a brand new car Tannie Hill More
The ONLY Kia Dealership you need! I have purchased KIAs and used service at EVERY Kia dealership in Houston and surrounding and they were all so bad that I had almost given up hope on I have purchased KIAs and used service at EVERY Kia dealership in Houston and surrounding and they were all so bad that I had almost given up hope on KIAs, even though I love them, just because I have had such awful dealings at all dealerships. Fast forward to now, where I was going to give the very last dealership a chance, even though it was quite far from me and that brings me to Cowboy Kia! They have exceedingly restored my faith in not only Kia but now knowing I had a 100/10 dealership that I can count on for not only purchasing, but for everything after the purchase as well, which let’s be real is so important, yet after you purchase most dealerships don’t treat you very well! NOT the case with Cowboy! 🤠 They have exceeded my expectations on every level. I purchased two top of the line Sorentos on the same day and never even stepped foot in the dealership! From the moment I had my first interactions with Cowboy, I knew it was going to be different and felt like I was just dealing with an old friend! This is the very first time that a dealership has done EVERYTHING they said they would and then some! Their sales department was amazing and so is their service department, who also did everything they said they would and then some. I was given a fair amount on both of the Sorentos I was trading in (which I also bought on the same day 3 years ago at a different KIA dealership in Kingwood/Humble area, who charge $6,800 over MSRP, treat you terribly and lie about everything) and the experience at Cowboy 🤠 was night and day different. Not only did I not step foot in the dealership to buy their cars, they gave me the offer and stuck to it on mine that I was trading in. They had a salesman and the KIA guru both drive the new cars to me and then make sure I knew what I needed to know before swapping keys/cars at my house. I also did all of the paperwork/finance remotely and it was also an amazing experience! Please do yourself a favor and avoid any other KIA dealership in the Houston area and go straight to Cowboy 🤠 KIA! This was my 6th and 7th KIA Sorento purchase in the past ten years and it is the first time I’m happy about everything! More
From the general sales manager to the sales department to the service department each and every employee exceeded all expectations did what they said they were gonna do no hassle. Excellent service Had my fi the service department each and every employee exceeded all expectations did what they said they were gonna do no hassle. Excellent service Had my first visit at the service department jackie and me’kayla did an excellent job fast, friendly service courteous went above and beyond expectations. I highly recommend this dealership. More
I was there at 8:30am, 30 minutes before opening, not knowing the store hours exactly. However, Done Deal Emil was already there as well, and waiting patiently. He processed my $500 down and 600 credit knowing the store hours exactly. However, Done Deal Emil was already there as well, and waiting patiently. He processed my $500 down and 600 credit score, for a brand new 2024 Kia Forte which only had 11 miles on it! Personally, I'll give that type of service, 3 thumbs up. More
Kyle Barnes helped us lease our EV9. An absolute beautiful EV. Its loaded with technology and safety features far superior to the other brands minus maybe Hyundai. Kyle gave me his pers An absolute beautiful EV. Its loaded with technology and safety features far superior to the other brands minus maybe Hyundai. Kyle gave me his personal number and responded timely to all my texts. I never felt pressured at any point which is why I came to Cowboy Kia. I read many reviews regarding their low pressure style. I'd have bought from Carvana on elsewhere just to bypass a pushy salesman. Kyle was wonderful and deserves some praise. We love the car and already took a trip down to Galveston and back! More
I wanted to add a thank you to my recent Cowboy Kia review to Max Suarez, Kia Products Specialist. He helped finish our shopping experience on a high note as he he patiently walked us step by step thro review to Max Suarez, Kia Products Specialist. He helped finish our shopping experience on a high note as he he patiently walked us step by step through the vehicle operation, answering ask questions and leaving us confident that we were ready to drive away in our fabulous new Telluride! Thank you Max! More