Cowboy Kia

I purchased a Kia Sportage This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase f This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase for our needs. He was very thorough and very polite which made our visit to this dealership a good experience. More

Love my Salesman I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia ! I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia ! More

Our purchase experience We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. a We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. and worked with us to find our vehicles. Our only complaint is how long the process took and this was not Tee's fault. It was a promotion Sat. and the dealership was very busy. This extended the offer negotiation time and the time before we could meet with the finance manager. They have plans to build a new, state of the art dealership at the present location. That should help. Overall, I recommend Cowboy Kia. BTW, we LOVE our Kia Soul! Also, the finance manager made additional efforts to save us money through the financing. That was very much appreciated. More

Very pleased customer Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and ta Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and taught me everything I needed to know about my new car. I am going to send my family and friends to him to buy there next new car. Thanks Charles for all ur wonderful help and God bless him😊😊 More

Great Service I've been going to Cowboy Kia for about 6 years now and I love it there. The employees are always wiling to help me out with anything. I was overly ex I've been going to Cowboy Kia for about 6 years now and I love it there. The employees are always wiling to help me out with anything. I was overly excited with Trinidad's ability to want to help me find the right car. I love my new Forte!! More

Good experience! Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would def Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would definitely recommend Cowboy Kia in Conroe! More

Great experience at Cowboy Kia Charles Henderson did it again, he sold me my second Kia! Charles is so nice and he explained the whole process like why I should gets bigger Kia then Charles Henderson did it again, he sold me my second Kia! Charles is so nice and he explained the whole process like why I should gets bigger Kia then my shortage he was so right with grandkids I love my new Kia Sorento the color is beautiful, not a hot red but beautiful. Charles helped me through the process and I am so thankful. I will always recommend Cowboy Kia and Charles to others. More

Great experience Being a woman alone I really dreaded car shopping and purchase. I have had some really bad experiences in the past. This time was different. I looked Being a woman alone I really dreaded car shopping and purchase. I have had some really bad experiences in the past. This time was different. I looked on line first for what I thought was the best deal and so went to Conroe Cowboy KIA. The salesman Charles went and brought the car I wanted to me so no walking all over the parking lot or being offered something I didnt want. Then after a little haggling, but no pressure, I was offered a good deal so went in to do the loan. The man who wrote up loan was so polite and helpful and kept working with me to get me the best deal. I feel like I got a fantastic deal in my new car and had a streamlined great experience. And I really like my car! More

Horrible Experience! DO NOT PURCHASE A VEHICLE FROM HERE!!! They are trained to use dishonest business tactics and could care less how disrespectful they are when speaking DO NOT PURCHASE A VEHICLE FROM HERE!!! They are trained to use dishonest business tactics and could care less how disrespectful they are when speaking to customers. I read multiple negative reviews online about the customer service here being really poor however, I still made a visit to the dealership thinking it wouldn't be so bad because I was very interested in one of their vehicles. Boy was I wrong! Veronica Hewitt was our sales person. She was nice and friendly until she found out that we would not be buying the car on that day. (She just couldn't understand that we needed to still do our own research before committing. And thank goodness we did because she lied about aftermarket alterations she would sell to us that come to find out can't even be done.) We initially came in to see a specific vehicle and she didn't even try to tell us details about the maker or model of the car. She didn't know about the vehicle features, mileage, cost, NOTHING AT ALL. She was just very uniformed especially considering the fact that we called in advance to say that we were coming and she too even called me to confirm the car we were looking for. Luckily we had already done all of our research and knew enough about the car so we were ok with looking over it and doing things by ourselves. After viewing the car we went back inside to meet her at her desk just to get the cost. We already came in with our own loan financier however, she stated that she just wanted to check in the system and ensure that the interest rate that they gave in advance matches. I told her I did not want my credit to be ran and she assured me TWICE that matching it in the system was only going to be a "soft-pull". (Side note: During the time that she left us waiting at her desk there was another customer in the area that was so upset with the salesman assisting her that she yelled "Do not bring him near me! I do not want him working with me!" so someone else had to assist the customer. Red flag moment maybe?) Moments later when we had to leave, she swings her arms up in the air waving them and with an attitude said, " You made me do all this work for nothing!!!" and didn't say a word to us afterwards. We were stunned! What work did you do? All we asked for was the cost of the car in which you still haven't provided us with? The next day she sends me a friendly message in regards to still selling me the car as if she didn't speak to me so poorly the day before and then completely ignore me. Two days later I received and email indicating that I had two HARD inquires on my credit. That's the "work" that she was in the back office doing. Veronica blatantly lied and ran my credit. Now I'm stuck with hits from companies I don't even know. I called to speak with a manager however, I never received a call back. I messaged Veronica and of course I never heard back from her either. Doing business with a slimy dealership like this is not worth is. Pay the additional money and take your business somewhere where your personal information is protected and the sales people use honest business tactics. More

good buying experience My salesman was very friendly, Knew a lot about the vehicle I wanted to buy Doing the paperwork was very easy to understand and was not a long proce My salesman was very friendly, Knew a lot about the vehicle I wanted to buy Doing the paperwork was very easy to understand and was not a long process No pressure to buy at any time More