Covina Hills Chevrolet
Covina, CA
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This dealership is the worst in existence. They ruin cars then deny their actions. They caused an oil leak and destroyed the wiring in the front unit of the car. The following things no longer They ruin cars then deny their actions. They caused an oil leak and destroyed the wiring in the front unit of the car. The following things no longer work - defroster (front & rear), the a/c and heater, the radio, the CD player, the clock. I have chased them for TWO MONTHS with no resolution. Corporate is no help either. They dance around the issue until your car falls apart from the damage they do. More
We had great experience at Covina Hills Chevrolet with Aaron Herrera and many others. We felt no pressure from anyone. Aaron took time to explain to us the detail operation of our new EV Blazer. We appr Aaron Herrera and many others. We felt no pressure from anyone. Aaron took time to explain to us the detail operation of our new EV Blazer. We appreciated it. More
When I first bought my brand new 2024 Camaro home, I noticed the license plates were very loose. The holes had been drilled too big. They were also crooked. It took three visits to the service departmen noticed the license plates were very loose. The holes had been drilled too big. They were also crooked. It took three visits to the service department to get this repaired. On the third visit, I also had a decal applied. It is an absolute mess. There are air bubbles and bumps in the decals and there is a 2 inch tear/flaw in the decal on my spoiler. The service manager had assured me that it would be done to his standards. Apparently this service department is untrained, incompetent, and have zero pride in their work. I am going to call my credit card company and stop the charge from paying. More
Bought a new Silverado 1500 and have since cancelled extended warranty and service contract (truck got totaled). No refund received after trying for 1-2 years, just get the runaround. extended warranty and service contract (truck got totaled). No refund received after trying for 1-2 years, just get the runaround. More
Do not patronize this dealership. They cheat Veteran's. I purchased a new Chevy Bolt in January and was promised a $500 Veteran's Rebate which I have never received. The dealer has They cheat Veteran's. I purchased a new Chevy Bolt in January and was promised a $500 Veteran's Rebate which I have never received. The dealer has refused to resolve this issue and no longer responds to phone calls or emails. Also do not patronize their other dealership - Puente Hills Chevrolet. More
I drove from Murrieta to purchase a used 2016 Mazda CX-5. After the test drive, my salesperson started a credit purchase without asking me if it was cash or credit; I was paying cash. I was twice offered a p After the test drive, my salesperson started a credit purchase without asking me if it was cash or credit; I was paying cash. I was twice offered a paint protection package, and an anti-theft package, both of which I declined. I asked for a small discount on the sale price. She came back with her "manager" who gave me the price breakdown without the discount I asked for, and the price included the two options I declined for about $2300. When I told the person I did not want the add-ons, I was told the "sales manager" wouldn't sell the car to me without me buying them. I walked out. What a waste of almost four hours of driving time and about $40 in gas. None of this "mandatory" purchase was on the dealer web page; it all feels like a scam. More